Four stars because it was only an oil change and nothing way more complicated. Also because the wait was supposed to be one hour and a half but instead it was a fifty minute not or less. The woman working the customer service was in a great mood and actually made me laugh Wich is odd when I woke up in the morning so she got me. She was communicative and not pushy Wich is a freaking deal breaker for me. I have tolerance but don't push to much or I just Walk out especially in the morning. But to my luck they were not and I will be back if anything comes up, that been said thanks.