We Are Open!

One Stop Auto Care is OPEN and here to help! We are taking precautionary measures in our facility to ensure the safety of our customers and staff. We hope you and your families are safe and healthy and want you to know we are in this together.

5

This has to be one of the best car repair shop in L.A. I had a check engine ligth on my 2001 golf Narciso show me evrey thing that was wrong with my car price was fair he work with me and it was fast and clean there customer service is the best I will keep doing buisness with them thank you Narciso

5

Great, friendly service as usual. :)

5

The service that one stop provided was excelent. They did not take a long time to give me the results of the diagnostics test like other places that i've taken my car before. They explain in detail what exactly was wrong with my car and showed me where he problems were occuring and what they were going to do to fix them. The next time I have car problems, I am going to take my car to one stop to get serviced. Thank you all very much.

5

Excellent work, done on the same day I called and with a rebate on the parts. It feels like I have a new car again!

5

Have taken my car here for almost 2 years now. Always do a great job :) Highly recommended!

5

I was on the internet looking for a shop to do my scheduled 100K service on my 2002 Trailblazer. One Stop came up and I decided to give them a chance; previously I had always used the Chevy dealer. The staff was extremely courteous and helpful. They did excellent work, even giving me a break on the price, even paying for my rental car. Narciso Zepeda, my service advisor, went out of his way to make my experience as unstressfull as possible. Highly recommended!

5

Took care of the problem with my electrical system. Provided transportation to and from my home which was very helpful.

5

My very sick car is now very healthy. Thanks

5

Last year, One Stop did a lot of work on my car including the replacement of a large part of my air conditioning system. The work included, at the time, a 12 month12,000 mile warranty. Fast forward 10 months and 14,000 miles later and the air conditioning stopped working on one of the hottest days of the year at the beginning of September! Assuming it would be an easy fix, I took the car to a service station close to my work. I hoped it would just need freon or a screw came off or something else automobile repair-y. Instead, I was told the car needed a new compressor, condensor, and expansion valve to the tune of about a thousand bucks. Arghhhhhhh!!!! I couldn't afford it so got my car and drove away feeling very bummed out.Because I have the worst memory in the world I couldn't completely remember exactly when One Stop had done the work on my car. Their website said they had a 24 month24K mile warranty. It took me about an hour to find the receipt at home and was distraught to see that it was out of warranty. Like I said, at the time I had the repairs done, it was a 1212 warranty. Since I had nothing to lose I decided to call One Stop anyway.So the following morning I called them and spoke to Narciso. Without batting an eyelash, he told me it was under warranty meaning they were honoring a warranty I didn't even have. Instead, they were honoring the warranty for current repairs. They found that the car needed the same repairs as the service station had reported to me. In addition to honoring a warranty that they didn't have to, they picked up the cost of the car rental. Their customer service is impeccable and they were in close contact with me to keep me up to date on progress of the repair. One Stop may be more expensive than other auto repair shops, but you definitely get what you pay for.

5

What a way to start a day! Found out I had a nail in one of my tires and drove up to the nearest place which happen to be One Stop Auto Care. I do remember seeing commercials for this place on cable television so figured it should be a good place. They removed the nail and repaired my tire almost instantaneously! Gerry was great! It was the best auto service I have ever received! 2 thumbs WAY up! Gotta give them a try! I will be a repeat customer! :