Customer Reviews

Certified by AutoVitals


5 star rating
Patrick M. from Los Angeles, CA on 5/29/2018 and their testimonial is:
"Great experience from start to finish. Ended up having to do way more than I brought it in for but was confident that these guys would do a good job, which they did."
5 star rating
David K. from Los Angeles, CA on 5/28/2018 and their testimonial is:
"Very nice guys, squeezed us in for important service, honest and even washed the car. Would recommend highly"
5 star rating
Wendell M. from Los Angeles, CA on 5/26/2018 and their testimonial is:
"Ariel and the team at One Stop did an amazing job in getting our 2002 Passat Wagon back top shape. Right from the beginning our confidence in the people at One Stop was high. Ariel could 'see' the 3/4 inch lean of the lowered ride as he walked up to start the estimate process. We were given a very comprehensive assessment of work to be done and a detailed photo survey to show what was needed.With nearly 250,000 miles on it and a worn out custom KW performance suspension system it took a lot of work to track down OEM parts to put the car back in factory spec. Ariel kept us informed all the ways through the work and went the extra '20' miles to make sure we were satisfied with the work.We also had preventive maintenance done on the cooling system and exhaust system. No more funny noises riding ovet snall bumps in the road. It was a big job abd done extremely well at a fair price.We are the second owners of this car which has been immaculately maintained thtoughout its life. I'm glad we found One Stop Auto Care to continue that tradition with this car.One Stop Auto Care earned top ranks for Customer Service ftom us!"
5 star rating
Guynemer (ghee) G. from Los Angeles, CA on 5/25/2018 and their testimonial is:
"Excellent service, as usual!"
5 star rating
Scott M. from Los Angeles, CA on 5/24/2018 and their testimonial is:
"Awesome as always, not only are you the only place I take my F250 4x4 Diesel but now you also are the only place I take my 2013 Hyundai Santa Fe Sport ( Dealership service was unsatisfactory ) they just can?t compare with your quality and thoroughness of your service ????"
5 star rating
Sandy S. from Los Angeles, CA on 5/20/2018 and their testimonial is:
"My car cost a lot more than I expected to have it fixed, but Narciso, the technician who helped me was very patient in explaining everything to me, as to why some parts were a lot more expensive, and why I needed to have certain items repaired on the car. And since it's been repaired, the car does run much more smoothly than it had. I can tell a difference! Thank you for your good service."
5 star rating
Jorge P. from Los Angeles, CA on 5/20/2018 and their testimonial is:
"Good attention and service"
5 star rating
Adam C. from Los Angeles, CA on 5/18/2018 and their testimonial is:
"Above & beyond as always. 100% satisfied"
5 star rating
Beverly M. from Los Angeles, CA on 5/17/2018 and their testimonial is:
"I came away feeling like it was the best car experience ever. I felt that Adrian was honest about the services I needed and the ones that could be dealt with another time. The repairs were done quicker than I thought they would be considering the amount of work required. I feel like the pricing was fair,and I was relieved to know they provide shuttle service. The car was returned to me much, much cleaner than I left it. For the first time, I felt like I was being given honest and competent service. Thank you."
5 star rating
Bryan B. from Los Angeles, CA on 5/15/2018 and their testimonial is:
"Love these guys. Narciso is always able to get me in. They do a thorough job and friendly service."
5 star rating
Cassidy E. from Los Angeles, CA on 5/8/2018 and their testimonial is:
"Really friendly staff and fast service!"
5 star rating
Barbara K. from Los Angeles, CA on 5/6/2018 and their testimonial is:
"Great Service! Very professional they send a wonderful text explaining what needs to be done and videos so you can clearly understand. I have already recommended them and will continue to."
5 star rating
Carlos R. from Los Angeles, CA on 5/5/2018 and their testimonial is:
"Great work and always on time."
5 star rating
Theresa C. from Los Angeles, CA on 5/2/2018 and their testimonial is:
"Thanks for always doing a great job and providing great customer service!"
5 star rating
Margaret G. from Los Angeles, CA on 5/1/2018 and their testimonial is:
"The best part of One Stop Auto Care is their customer service!"
5 star rating
Edward O. from Los Angeles, CA on 4/29/2018 and their testimonial is:
"Keep up the good work guys!"
5 star rating
Larry M. from Los Angeles, CA on 4/26/2018 and their testimonial is:
"Identified and fixed some issues that concerned me."
5 star rating
Alex D. from Los Angeles, CA on 4/26/2018 and their testimonial is:
"One Stop Auto, Gerry, Narciso and the team are simply an extraordinary and professional auto shop! When I bought my new car I was disappointed I needed to use the dealership because One Stop offers an unparalleled quality of service, direct and honest communication, and sincere appreciation for their customers. I am grateful for their presence in the Eagle Rock Community."
5 star rating
Thomas S. from Los Angeles, CA on 4/26/2018 and their testimonial is:
"GREAT!"
5 star rating
Rayne D. from Los Angeles, CA on 4/25/2018 and their testimonial is:
"Always great service and support from the team at One Stop.....dealing with Ariel and Narciso always make me feel like I am Family!"
5 star rating
Doris L. from Los Angeles, CA on 4/24/2018 and their testimonial is:
"Great service as always!"
5 star rating
Nkechi M. from Los Angeles, CA on 4/24/2018 and their testimonial is:
"Very professional and honest mechanics who cut to the chase without trying to fix unnecessary ailments with your car. They also take the time to explain terminology and issues with your car."
5 star rating
Anonymous from Los Angeles, CA on 4/24/2018 and their testimonial is:
"Job was more expensive than originally quoted due to additional repairs needed, but the job was finished when promised. The back and forth about additional work needed was quick and to the point."
5 star rating
Frank M. from Los Angeles, CA on 4/8/2018 and their testimonial is:
"Went to have my battery checked and they replaced it because it was under warranty there was no cost in the replacement. waited about 20 minutes, fast."
5 star rating
Kathy N. from Los Angeles, CA on 4/6/2018 and their testimonial is:
"I appreciate the thoroughness of One Stop. It helps me make better decisions about my car. Thank you!"
5 star rating
Kobie S. from Los Angeles, CA on 4/2/2018 and their testimonial is:
"Ariel and the staff at the Eagle Rock location are stellar. Not often will a grease head encounter the excellent customer service that this staff exemplifies. I am now devout and loyal friend to One Stop Auto Care."
5 star rating
Patty O. from Los Angeles, CA on 3/28/2018 and their testimonial is:
"Great job as usual. Had brakes done, oil and filter"
5 star rating
Scott M. from Los Angeles, CA on 3/19/2018 and their testimonial is:
"Awesome ! As always ! People that take care of your vehicle as if it were their own !"
5 star rating
Frank M. from Los Angeles, CA on 3/13/2018 and their testimonial is:
"Very professional and all the extras that make it easy to not have your car for a few hours."
5 star rating
Gini G. from Los Angeles, CA on 3/8/2018 and their testimonial is:
"Very personable and informative. Great experience!"
5 star rating
Marco S. from Los Angeles, CA on 3/1/2018 and their testimonial is:
"I took my infinity to get an electrical issue taken care of because no other shop could figure out the problem . One Stop took care of me and had my car ready in no time"
5 star rating
Marco S. from Los Angeles, CA on 3/1/2018 and their testimonial is:
"I brought my infinity in to have an electrical issue fixed because no other shop could find the problem. One stop definitly found and fixed the problem quick at a very good price, I will be recommending family and friends there"
5 star rating
Umar H. from Los Angeles, CA on 3/1/2018 and their testimonial is:
"As always! Prompt, friendly and job well done are customary."
5 star rating
Kate R. from Los Angeles, CA on 2/28/2018 and their testimonial is:
"Honest and reliable!"
5 star rating
Austin R. from Los Angeles, CA on 2/27/2018 and their testimonial is:
"Great service at a great price. Will be back"
5 star rating
Del B. from Los Angeles, CA on 2/26/2018 and their testimonial is:
"Excellent service! I like the use of digital inspection report, very helpful."
5 star rating
Nevino R. from Los Angeles, CA on 2/25/2018 and their testimonial is:
"Very happy with the experience! Ariel provided me a detailed diagnostic report including pictures of problems, provided guidance on what to fix first and had the flexibility to hold the shop open till i was able to arrive from a family commitment. Thank you!"
5 star rating
Fran W. from Los Angeles, CA on 2/21/2018 and their testimonial is:
"Great again!"
5 star rating
Scott M. from Los Angeles, CA on 2/18/2018 and their testimonial is:
"As always the service is exceptional !!!!"
5 star rating
Anonymous from Los Angeles, CA on 2/12/2018 and their testimonial is:
"Wonderful service, immaculate work, great shop. Highly recommend."
5 star rating
Juan O. from Los Angeles, CA on 2/5/2018 and their testimonial is:
"Thanks for taking care of our old 1968 Mustang... again!"
5 star rating
Manny L. from Los Angeles, CA on 2/5/2018 and their testimonial is:
"Really glad I decided to get our car serviced here. The crew was super professional and helpful, answered all of my questions and left me with a peace of mind the minute I handed over the keys. I appreciated their thorough assessment of what maintenance our car required; honest advice and no pressure. Great local business, we're definitely getting our cars serviced here again."
5 star rating
Charles D. from Los Angeles, CA on 2/3/2018 and their testimonial is:
"Fast and very helpful! They make everything easy to understand. And I trust them and when it comes to your car you have to go to someone you trust."
5 star rating
Chris C. from Los Angeles, CA on 1/27/2018 and their testimonial is:
"My car feels brand new!"
5 star rating
Juan B. from Los Angeles, CA on 1/22/2018 and their testimonial is:
"Very nice people. They washed my car for free."
5 star rating
Gene H. from Los Angeles, CA on 1/21/2018 and their testimonial is:
"It was a cold early Saturday morning and the staff was still friendly and welcoming. Everyone is extreme knowledgeable in their craft. They provide a 44 point inspection if it's your first visit so you'll get a clear view of the health of your car. They're an up front and honest bunch and I'm glad to have them as my garage away from home. Look these guys up if you need anything from maintenance to major service. You won't regret it."
5 star rating
Fran W. from Los Angeles, CA on 1/21/2018 and their testimonial is:
"Once again great service and a clean car! Thanks!"
5 star rating
Guynemer (ghee) G. from Los Angeles, CA on 1/19/2018 and their testimonial is:
"As usual, excellent, prompt, courteous, service."
5 star rating
Tony P. from Los Angeles, CA on 1/15/2018 and their testimonial is:
"Straight explanation of the issues on my truck { Ebrake Light on } a complete review to my phone via text. / It took them some time to locate the actual problem , but did a great job and corrected the issues. I must say I was very pleased when I was given the invoice for the work they had done , that it was the same as the estimate . very honest and professional ! thank you for the great work."
5 star rating
Brian Y. from Los Angeles, CA on 1/12/2018 and their testimonial is:
"Best customer services always!!!"
5 star rating
Theresa C. from Los Angeles, CA on 1/8/2018 and their testimonial is:
"Thank you always taking care of me!!!! You guys are the best!!!"
5 star rating
Jim C. from Los Angeles, CA on 12/31/2017 and their testimonial is:
"We can always depend on One Stop to save the day!"
5 star rating
Dustin P. from Los Angeles, CA on 12/30/2017 and their testimonial is:
"Ariel and crew always deliver honest and accurate service every single time. Happy to make this my home shop."
5 star rating
Michael C. from Los Angeles, CA on 12/27/2017 and their testimonial is:
"Excellent service. Clear communication. I will return again and I highly recommend One Stop Auto Care."
5 star rating
Kathy N. from Los Angeles, CA on 12/19/2017 and their testimonial is:
"One Stop is always professional, courteous, and thorough. I trust them with my car! Thank you for all you do! Kathy Newton"
5 star rating
Eduardo G. from Los Angeles, CA on 12/15/2017 and their testimonial is:
"Very straight forward explanation of the issues on my truck,and a complete diagnose sent via text message.I like their professionalism and the fact the their shop was very clean."
5 star rating
Oleg K. from Los Angeles, CA on 12/8/2017 and their testimonial is:
"This guys always doing a good job. Tnx."
5 star rating
Rayne D. from Los Angeles, CA on 11/30/2017 and their testimonial is:
"Great Care Every Time!"
5 star rating
Erika S. from Los Angeles, CA on 11/28/2017 and their testimonial is:
"Great friendly service."
5 star rating
Cary Mac A. from Los Angeles, CA on 11/25/2017 and their testimonial is:
"I was in a really vulnerable position?out of state, daughter in the hospital, unfamiliar with LA?and you helped me. The service itself was one thing, but the customer service was so personable. I was treated with such compassion and respect.I couldn?t have asked for better. Thank you!"
5 star rating
Tamsin C. from Los Angeles, CA on 11/11/2017 and their testimonial is:
"Thanks for being so quick and thorough!"
5 star rating
Jay G. from Los Angeles, CA on 11/9/2017 and their testimonial is:
"Alway the best service. It is nice the way they look out for you."
5 star rating
Elton M. from Los Angeles, CA on 11/8/2017 and their testimonial is:
"Always quality service"
5 star rating
Carlos R. from Los Angeles, CA on 11/8/2017 and their testimonial is:
"Fast service with a free car wash. ????"
5 star rating
Serita R. from Los Angeles, CA on 11/4/2017 and their testimonial is:
"Amazing as always!"
5 star rating
Susan B. from Los Angeles, CA on 11/3/2017 and their testimonial is:
"Consistently good service! Thank you."
5 star rating
Sandy S. from Los Angeles, CA on 10/30/2017 and their testimonial is:
"These guys are always very professional, kind and go above and beyond the call of duty. Because they couldn't get my car finished, they actually drove me to work the next day! The work they do is great! They fix what needs to be fixed and do it correctly the first time"
5 star rating
Adrian P. from Los Angeles, CA on 10/18/2017 and their testimonial is:
"Had the car in for inspection. Received a very thorough and detailed report. Tremendously helpful. Very happy with the whole experience."
5 star rating
Frank from Los Angeles, CA on 10/14/2017 and their testimonial is:
"As usual great service."
5 star rating
Kristie D. from Los Angeles, CA on 10/13/2017 and their testimonial is:
"5 stars"
5 star rating
Fran W. from Los Angeles, CA on 10/5/2017 and their testimonial is:
"Convenient, nice , friendly, and a shuttle too! I'm impressed! Thanks!"
5 star rating
Adam N. from Los Angeles, CA on 10/3/2017 and their testimonial is:
"I love this place. I have total trust in Narciso and the everyone there."
5 star rating
Fidel G. from Los Angeles, CA on 9/29/2017 and their testimonial is:
"They were very helpful and informative about everything ."
5 star rating
Frank M. from Los Angeles, CA on 9/28/2017 and their testimonial is:
"Always a good experience and vehicle is always ready at the time promised."
5 star rating
Peter J. from Los Angeles, CA on 9/27/2017 and their testimonial is:
"The van was done so fast, and drives beautifully now. The noisy power steering is fixed and it was not expensive."
5 star rating
Victor M. from Los Angeles, CA on 9/25/2017 and their testimonial is:
"great work -"
5 star rating
Julien B. from Los Angeles, CA on 9/25/2017 and their testimonial is:
"Over the past several years I've been coming to One Stop Auto Care, my vehicles have been purchased old and in disrepair, and One Stop consistently turns the whole situation around. My 2002 Ford E-150 currently rides like the wind."
5 star rating
Yvonne G. from Los Angeles, CA on 9/22/2017 and their testimonial is:
"I recommend"
5 star rating
Jonathan W. from Los Angeles, CA on 9/21/2017 and their testimonial is:
"I needed new tires before a road trip and they did it super quick for a good price. Free rotation with it too. And mysteriously my headlight that was out has been replaced. Wasn't charged for that if it was you guys. I don't know who else it would be so thanks!"
5 star rating
Victor M. from Los Angeles, CA on 9/20/2017 and their testimonial is:
"Very good service"
5 star rating
Gary O. from Los Angeles, CA on 9/18/2017 and their testimonial is:
"Great service as always"
5 star rating
Lupe G. from Los Angeles, CA on 9/17/2017 and their testimonial is:
"Let me start out by saying I hate mechanics. I've been ripped off by enough of them to know as a woman I'm a walking target. From the moment I booked my appointment online everything went perfect. Ariel was very courteous and professional. He explained everything in detail and made me feel like family. They even wash your car after service!"
5 star rating
Frank M. from Los Angeles, CA on 9/9/2017 and their testimonial is:
"As always quick and friendly service."
5 star rating
Frank M. from Los Angeles, CA on 9/9/2017 and their testimonial is:
"Everyone was pleasant and professional."
5 star rating
Margaret L. from Los Angeles, CA on 8/28/2017 and their testimonial is:
"My favorite mechanics and service anywhere. I trust these guys"
5 star rating
Shaun S. from Los Angeles, CA on 8/28/2017 and their testimonial is:
"Going to a mechanic is always a stressful experience. However, I had an amazing experience with One Stop Auto Care! From the moment I walked in Ariel was so helpful. He took my car right away and gave me a quote, with several options to help with costs. I never got the impression that I was being taken advantage of. Rather, I felt respected and understood. Everyone I interacted with was incredibly nice and helpful. I will Always bring my car here for service. It's the best!"
5 star rating
John S. from Los Angeles, CA on 8/26/2017 and their testimonial is:
"Brought my car back in for something that was done and still had warranty through one stop. No hesitation or problems on their behalf. Ariel was professional and they took care of me as usual."
5 star rating
Anonymous from Los Angeles, CA on 8/24/2017 and their testimonial is:
"Great job on fixing my car and repainting it. Looks great and drives well. One stop always does an amazing job."
5 star rating
T. S. from Los Angeles, CA on 8/21/2017 and their testimonial is:
"Been going here for three years now. Thorough, honest service with no upselling and careful attention to detail. They'll tell you what parts and maintenance you need on the day you visit and what you can hold off on for a couple months if you don't have the cash to do it all in one go. You'll get the kind of frank and extensive analysis you'd expect from a dealership without having to worry about getting taken for a ride by jargon-wielding technicians. A real rarity."
5 star rating
Kathleen C. from Los Angeles, CA on 8/16/2017 and their testimonial is:
"Amazing service !"
5 star rating
Favian N. from Los Angeles, CA on 8/16/2017 and their testimonial is:
"Great service"
5 star rating
Armando O. from Los Angeles, CA on 8/13/2017 and their testimonial is:
"The service was great ... I will definitely continue coming here ...."
5 star rating
Umar H. from Los Angeles, CA on 8/12/2017 and their testimonial is:
"Sometimes, our cars need more than scheduled maintenance. Gerry and his colleagues always give it straight and completely. Not just this time; every time. I could mention people by name but that'd be everybody!"
5 star rating
Marvin M. from Los Angeles, CA on 8/8/2017 and their testimonial is:
"."
5 star rating
Tamsin C. from Los Angeles, CA on 8/6/2017 and their testimonial is:
"Thanks so much, the service was easy, and convenient. And the car wash was such a treat!"
5 star rating
Carolyn J. from Los Angeles, CA on 8/4/2017 and their testimonial is:
"Ariel is thoughtful, honest, kind and a great communicator. One Stop Auto did a great job with my car!"
5 star rating
Juan B. from Los Angeles, CA on 8/3/2017 and their testimonial is:
"Service was fast and at a very affordable price."
5 star rating
Dustin P. from Los Angeles, CA on 8/1/2017 and their testimonial is:
"Fantastic service. Ariel kept in touch throughout the repair process and got my approval before starting any work or repairs. Will definitely be coming back."
5 star rating
Gabriel E. from Los Angeles, CA on 7/31/2017 and their testimonial is:
"Thanks again for the great service"
5 star rating
Joseph G. from Los Angeles, CA on 7/27/2017 and their testimonial is:
"My air conditioner was working on the driver side but not on the passenger side. You guys found the problem got the part needed and now all works fine. Thanks for the driving service back and forth to my house near by. Thanks for the complimentary car wash as well! Thanks again!"
5 star rating
Erica K. from Los Angeles, CA on 7/19/2017 and their testimonial is:
"Thanks for helping me!!!!! Hopefully that pesky light doesn't return for at least a few months :)"
5 star rating
Ramiro P. from Los Angeles, CA on 7/18/2017 and their testimonial is:
"The service was excellent Very professional,the job was done in a timely manner. I was pleased with the way everything was handled. Thanks"
5 star rating
Sergio O. from Los Angeles, CA on 7/11/2017 and their testimonial is:
"I was very satisfied with the service and attention given to my problem at One Stop. I do intend to use them in the future, and will recommend this shop to friends and family."
5 star rating
Lindsey H. from Los Angeles, CA on 7/6/2017 and their testimonial is:
"They did a great job and were very fast! Will definitely be taking my car back to them in the future."
5 star rating
Elana F. from Los Angeles, CA on 6/27/2017 and their testimonial is:
"Thanks for the attention to detail and above and beyond communication."
5 star rating
Paul K. from Los Angeles, CA on 6/25/2017 and their testimonial is:
"Great Job!. The car is running great and looks even better than before the accident. Lights shine even better than it did before I brought it in. You guys even repainted the hood which wasn't necessary. I definitely will bring my stuff back in."
5 star rating
Jason L. from Los Angeles, CA on 6/24/2017 and their testimonial is:
"The service representatives took the time to explain the work that was being done to my car which was very much appreciated."
5 star rating
Teresa F. from Los Angeles, CA on 6/18/2017 and their testimonial is:
"trustworthy and professional - we appreciate the time spent to explain the work needed & the care given to every detail."
5 star rating
Conrad G. from Los Angeles, CA on 6/14/2017 and their testimonial is:
"Narciso was very helpful in getting my car serviced. He provided excellent service. Your service was fast and so far the quality is excellent"
5 star rating
Skyler G. from Los Angeles, CA on 6/10/2017 and their testimonial is:
"Very helpful and informative. I will be back!"
5 star rating
Joseph G. from Los Angeles, CA on 6/7/2017 and their testimonial is:
"Almost too early for a review but the car runs very well today, driving for 30 minutes to work from your place and of course, the service was great!"
5 star rating
Esmeralda S. from Los Angeles, CA on 6/2/2017 and their testimonial is:
"I have been looking for a place like this my entire driving years... Honest... reliable... professional...and quality fast service... I felt like if I hit the jackpot.... I am recommending this shop to my friends and family... The mechanics here are pros. Thank you so much.. I am tremendously grateful for the work you have done.. My car drives superb!!!"
5 star rating
Lilly G. from Los Angeles, CA on 6/1/2017 and their testimonial is:
"Excellent service !!!"
5 star rating
James D. from Los Angeles, CA on 5/23/2017 and their testimonial is:
"I never write reviews, but I sincerely feel so compelled to leave this one. This auto shop fixed my car in a timely manner, which is to be expected, but I want to rave about the customer service and my overall experience. They were all so incredibly nice and accommodating to me. They work with my financially restraints, they made my sure my insurance covered a rental car, they gave me rides to and from Enterprise, they cleaned and washed my car before pickup. This shop is just amazing, plain and simple. Good people helping you not upcharging or creating fake vehicle problems to up their bill. Highly recommended and it's the only place I'll be taking my car from here on out."
5 star rating
Teresa F. from Los Angeles, CA on 5/18/2017 and their testimonial is:
"Definitely the best auto repair business in the Eagle Rock area - honest & trustworthy"
5 star rating
Patty O. from Los Angeles, CA on 5/18/2017 and their testimonial is:
"Great service. Very professional and informative. Loved my driver that picked and dropped me off"
5 star rating
Victor M. from Los Angeles, CA on 5/13/2017 and their testimonial is:
"the best -"
5 star rating
Doris L. from Los Angeles, CA on 5/13/2017 and their testimonial is:
"Great service as usual !!!"
5 star rating
Boris A. from Los Angeles, CA on 5/13/2017 and their testimonial is:
"AMAZING JOB GUYS."
5 star rating
Karissa A. from Los Angeles, CA on 5/12/2017 and their testimonial is:
"Always friendly, helpful and efficient!!"
5 star rating
Guynemer (ghee) G. from Los Angeles, CA on 5/9/2017 and their testimonial is:
"Service is professional and courteous."
5 star rating
Tina C. from Los Angeles, CA on 5/5/2017 and their testimonial is:
"AS ALWAYS MY DEAR VERY OLD LADY IS BACK WHERE SHE SHOULD BE WITH ME ::''TINA '' THANK YOU ONE STOP FOR ALL THE TLC AS ALWAYS '' FULL SERVICE WITH A SMILE HELLO AND THANK YOU '' MY BUDS ARE ALWAYS TOP NOTCH / THANK YOU FOR GOING OUT OF YOUR WAY TO MAKE ME FEEL SO GOOD '' WHEN I GET MY OLD LADY BACK . STILL RUNNING IN GREAT SHAPE 1997 OLDIE BUT SUCH A CLASSIC."
5 star rating
Jason L. from Los Angeles, CA on 5/5/2017 and their testimonial is:
"Fast service"
5 star rating
Mandee from Los Angeles, CA on 5/2/2017 and their testimonial is:
"Excellent Service! No one like them."
5 star rating
Jackie D. from Los Angeles, CA on 5/1/2017 and their testimonial is:
"5 stars!"
5 star rating
William R. from Los Angeles, CA on 5/1/2017 and their testimonial is:
"Narciso and Ariel are on top of their game. Excellent customer service from everyone at this location including Jerry. There's no better place to bring your vehicle to for service. Thanks one stop auto."
5 star rating
James D. from Los Angeles, CA on 4/30/2017 and their testimonial is:
"Great service, very helpful and thorough. Everything was seemless and our needs were met expediently and accurately. Very professional but had the personal care as if we were family."
5 star rating
Eagle Rock R. from Los Angeles, CA on 4/23/2017 and their testimonial is:
"Submitted online request for appt and estimates for suggested service and received a call with details same day. Ariel and the team performed a thorough assessment and provided pleasant customer service from drop off to pick up."
5 star rating
John Mc G. from Los Angeles, CA on 4/23/2017 and their testimonial is:
"Your service and professionalism remain at the highest level. The repair work was done on time and at the estimated cost. We remain devoted customers."
5 star rating
David B. from Los Angeles, CA on 4/20/2017 and their testimonial is:
"Thank you Narcizo and your crew for a great job i know i can trust my vehicles with you guys as always prompt and professional"
5 star rating
Jesse M. from Los Angeles, CA on 4/18/2017 and their testimonial is:
"Great works guys"
5 star rating
Elton M. from Los Angeles, CA on 4/16/2017 and their testimonial is:
"Thank you!!!"
5 star rating
Elsa L. from Los Angeles, CA on 4/15/2017 and their testimonial is:
"Great service thank you"
5 star rating
Avi from Los Angeles, CA on 4/15/2017 and their testimonial is:
"I trust One-Stop Auto Care with my Subaru. Gerry, the owner, is a real pleasure to talk with. Ariel was just super clear from intake of the vehicle to daily check-ins as to what was being done to make sure I knew exactly what they were finding and what the solution would be. In addition, Andy the mechanic, drove with me to understand the issue with lack of power. He's test-driven my car before and knows how my car performs when it is in optimal condition. My turbo is fixed and the work is guaranteed for two years, so that's awesome. After the work is done, they also test-drive it to make sure it is fixed properly. This is a big deal because they want to make sure it's done right. Also, they gave me a rental car when my Subaru was being worked on, which is a nice gesture. It made it more convenient, and even when they don't pick-up the rental charge, the shop rate they hook you up with at Enterprise makes it an affordable option so you're not waiting around and can get back to your business. They are always polite and welcoming, no matter what. That makes you feel great, especially when your vehicle issues might have made you grumpy. ;)"
5 star rating
Carlos R. from Los Angeles, CA on 4/14/2017 and their testimonial is:
"Excellent services!"
5 star rating
Jeremiah W. from Los Angeles, CA on 4/12/2017 and their testimonial is:
"Great oil change deal!"
5 star rating
Adam N. from Los Angeles, CA on 4/5/2017 and their testimonial is:
"These guys are the best. I feel like my car half-belongs to them."
5 star rating
Monique from Los Angeles, CA on 4/5/2017 and their testimonial is:
"Best service I've had in a long time"
5 star rating
Anonymous from Los Angeles, CA on 4/3/2017 and their testimonial is:
"One Stop did a great job on my service and the team was great to work with too. I will definitely be returning for future work on my car. I highly recommend them."
5 star rating
Victor M. from Los Angeles, CA on 3/31/2017 and their testimonial is:
"estoy contento con eltrabajo del carro quedo bien Gracias"
5 star rating
Brady P. from Los Angeles, CA on 3/28/2017 and their testimonial is:
"Great work as always"
5 star rating
Scott M. from Los Angeles, CA on 3/25/2017 and their testimonial is:
"GREAT JOB ! AS ALWAYS !"
5 star rating
Marlen L. from Los Angeles, CA on 3/25/2017 and their testimonial is:
"Great service.. all the repairs my vehicle needed were done timely and the quality of work was not compromised! Ariel provided great customer service and he went above and beyond to ensure that as a costumer I was informed and satisfied! I will be a returning customer and I highly recommend their services! This is a very professional and GREAT Auto repair shop!!!!"
5 star rating
Gary O. from Los Angeles, CA on 3/24/2017 and their testimonial is:
"Continued top rate service!"
5 star rating
Bryce M. from Los Angeles, CA on 3/20/2017 and their testimonial is:
"Once again very good service."
5 star rating
Jim C. from Los Angeles, CA on 3/19/2017 and their testimonial is:
"My new 'go to' mechanic! Thanks!!"
5 star rating
Josie G. from Los Angeles, CA on 3/17/2017 and their testimonial is:
"Excellent service! Thank you!"
5 star rating
Elton M. from Los Angeles, CA on 3/16/2017 and their testimonial is:
"Always reliable! Thank you!"
5 star rating
Jeremy G. from Los Angeles, CA on 3/16/2017 and their testimonial is:
"Always great, courteous, helpful"
5 star rating
Melissa M. from Los Angeles, CA on 3/16/2017 and their testimonial is:
"Every step of working with one stop auto was a pleasure. I will be making this my official go to shop for any of my car needs."
5 star rating
Sameer R. from Los Angeles, CA on 3/16/2017 and their testimonial is:
"Very good service!"
5 star rating
Tali from Los Angeles, CA on 3/16/2017 and their testimonial is:
"This auto care company is very efficient and makes sure to constantly be in communication with the customer. After a part of my car was stolen, One Stop Auto Care was able to check that they had the part available and they were ready to install the part as soon as I towed my car to their shop. The only delay that we experienced was due to the insurance company. One Stop Auto Care made sure to fight for their customer and what was going to be best for the customer re: finding a long term solution to the problem. I appreciate Narciso and his team for keeping me updated and informed. They go above and beyond to ensure customer satisfaction and continued performance from your vehicle."
5 star rating
Anonymous from Los Angeles, CA on 3/16/2017 and their testimonial is:
"Good job and they even washed my car!"
5 star rating
Brian Y. from Los Angeles, CA on 3/14/2017 and their testimonial is:
"Very professional shop, a little be pricey But those guys are the best. High customer service."
5 star rating
Taylor M. from Los Angeles, CA on 3/10/2017 and their testimonial is:
"Always great service! Thank you!"
5 star rating
Anthony O. from Los Angeles, CA on 3/10/2017 and their testimonial is:
"Great service always on time with delivery and fair prices."
5 star rating
Umar H. from Los Angeles, CA on 3/9/2017 and their testimonial is:
"You keep killing my excuses to buy a new car! Every step, from Ariel's write up to Gerry's handshake, was professional and friendly. The Mustang thinks it's a pony again!"
5 star rating
Jeremiah W. from Los Angeles, CA on 3/6/2017 and their testimonial is:
"Highly recommend One Stop! Ariel Flores especially was extremely helpful! They did a full inspection of my vehicle and broke down everything I needed to keep my car in top shape. Ariel gave me the brake-down in order of priorities and explained in great detail what I needed to get done, how much it will cost, and what was more time-sensitive and important. Ariel was extremely knowledgable, trust-worthy, excellently customer service-driven, and an all-around great guy. Will definitely come back to them with all my car service needs."
5 star rating
David B. from Los Angeles, CA on 3/5/2017 and their testimonial is:
"Great service fast and always there to help thank you Narcizo"
5 star rating
Erwin from Los Angeles, CA on 3/3/2017 and their testimonial is:
"Spent quite a lot of money for the repair of the car. But at least they fixed it and did a good job. So I am satisfied. :)"
5 star rating
Frank M. from Los Angeles, CA on 3/2/2017 and their testimonial is:
"One Stop is always straight forward with their diagnosis and their pricing. Narciso is very knowledgeable and explains what needs to be done and why. They're always looking out for the best interest of your vehicle. Thanks One Stop for your continued great service!"
5 star rating
Priscilla W. from Los Angeles, CA on 2/26/2017 and their testimonial is:
"Professional and friendly service. So happy I found a place to take care of all my auto needs. Will definitely recommend you guys!"
5 star rating
John I. from Los Angeles, CA on 2/25/2017 and their testimonial is:
"Excellent service, from start to finish. My initial phone call inquiring about service for my car was friendly and professional. The technician on the phone, Narcisso, took his time to explain the service process. Upon arrival at the shop (my car had to be towed), I was warmly greeted and again, I was explained the process in further detail. During the time they were fixing my car, I was updated regularly and their text notifications were state of the art, which allowed me to see the current problems with my vehicle. There were also pictures documenting the problem which I thought were very helpful. They fixed my car in a timely manner, did very good work at a reasonable price and most importantly to me, took into account other problems that needed to be fixed in the near and long term without pushing me to fix everything all at once. The customer service is top notch and I will gladly return and refer future customers to One Stop Auto Care. Thanks Narcisso, Ariel and the rest of the team!"
5 star rating
John from Los Angeles, CA on 2/18/2017 and their testimonial is:
"This is my first time at this place and i would say i am very satisfied with the service. Fast and friendly. Requested a quote in the morning, brought my car for service (oil change and tire rotation) before noon and was ready after lunch. I found my new car care place and will be reviewing future experience."
5 star rating
Anonymous from Los Angeles, CA on 2/17/2017 and their testimonial is:
"Great service, great team."
5 star rating
Logan S. from Los Angeles, CA on 2/11/2017 and their testimonial is:
"??"
5 star rating
Carlos R. from Los Angeles, CA on 2/10/2017 and their testimonial is:
"Excellent services you can trust!"
5 star rating
Allison H. from Los Angeles, CA on 2/10/2017 and their testimonial is:
"Good service, fair pricing"
5 star rating
Brian L. from Los Angeles, CA on 2/3/2017 and their testimonial is:
"Great guys, great service. I actually enjoy seeing the guys. Makes spending money easier."
5 star rating
Jason L. from Los Angeles, CA on 2/3/2017 and their testimonial is:
"Appreciated the fast and courteous service as well as the willingness to discuss the work being done to my car in more detail."
5 star rating
Jessica P. from Los Angeles, CA on 2/2/2017 and their testimonial is:
"One Stop Auto is by far the most reliable and honest auto shop I've ever encountered! I brought my 89 Corolla wagon with a blown head gasket to them, they gave me their honest opinion, and prevented me from spending way too much money on my old car. They went above and beyond with their customer service and I would highly recommend this shop to anyone who cares about their car, time and money! Ariel's integrity is a bright shining star in the auto shop industry, it's rare to find a shop with such great qualities!"
5 star rating
Kevin M. from Los Angeles, CA on 2/1/2017 and their testimonial is:
"Professional service"
5 star rating
Anthony O. from Los Angeles, CA on 1/28/2017 and their testimonial is:
"Always have a great experience when I bring my cars in. Always do a great job letting me know what's going on with my cars."
5 star rating
Patrick B. from Los Angeles, CA on 1/22/2017 and their testimonial is:
"This is the second time I've had pretty major work on my car performed by One Stop. Each time I've felt confident that I was in the right place. The work being done is always explained clearly and executed quickly. I highly recommend One Stop. I'm glad I've found an honest and efficient mechanic that I feel comfortable taking my car to. I always feel like I'm in good hands when I walk into One Stop. Thanks guys!"
5 star rating
Juan O. from Los Angeles, CA on 1/20/2017 and their testimonial is:
"The staff was friendly, courteous and informative. I appreciated the daily progress updates and detailed explanations of the work that needed to be done. For any future automotive needs I will definitely return.Thanks One Stop!"
5 star rating
Joseph G. from Los Angeles, CA on 1/18/2017 and their testimonial is:
"Very quickly assessed the problem and repaired in one day. Car is running fine now. Well done! Thanks. Joe Garrity"
5 star rating
Aurelio V. from Los Angeles, CA on 1/2/2017 and their testimonial is:
"Very satisfied. Thanks!"
5 star rating
Miriam S. from Los Angeles, CA on 1/1/2017 and their testimonial is:
"Excellent service! Probably the most thorough diagnostic report I have ever gotten on a car. They replaced the battery and fixed a fuel injection problem on my elderly Prius. And they fixed a problem with the trunk closing as a surprise bonus. The car was returned on time and all cleaned up. Thanks, One Stop Auto Care!!"
5 star rating
Rayne D. from Los Angeles, CA on 12/31/2016 and their testimonial is:
"5 stars speaks for itself! And this isn't my first 5-star rating for One-Stop!Narciso and Ariel are invaluable to the success of this business. Their kind of talent and professionalism is rare in any business, much less Auto Care and the Human Beings that are attached to the Autos! :)"
5 star rating
Edward O. from Los Angeles, CA on 12/27/2016 and their testimonial is:
"Always room for improvement. Keep up the goid work guy's...thanks."
5 star rating
Kathy N. from Los Angeles, CA on 12/24/2016 and their testimonial is:
"They are so professional, helpful, and I trust my care to their care.Thank you! Thank you! Thank you!"
5 star rating
Mike R. from Los Angeles, CA on 12/22/2016 and their testimonial is:
"??"
5 star rating
Anthony M. from Los Angeles, CA on 12/20/2016 and their testimonial is:
"Great job, great follow up... recommend highly!"
5 star rating
Heidi S. from Los Angeles, CA on 12/14/2016 and their testimonial is:
"I trust One Stop, they honor their warranty. My van is now reliable again, shifting gears like new."
5 star rating
Nathan K. from Los Angeles, CA on 12/10/2016 and their testimonial is:
"Great job! Car is running the best it has been since I got it, and was done quickly and professionally."
5 star rating
Sarah M. from Los Angeles, CA on 12/9/2016 and their testimonial is:
"This place is straight forward and transparent. I'd trust them with my car any day."
5 star rating
Aurelio V. from Los Angeles, CA on 12/5/2016 and their testimonial is:
"Job well done. Thank you."
5 star rating
Natalie P. from Los Angeles, CA on 12/3/2016 and their testimonial is:
"Everyone here is extremely helpful and I'm really glad I decided to come here. They are honest and friendly, and I personal believe they are the best in Glendale/Eagle Rock."
5 star rating
Scott M. from Los Angeles, CA on 12/3/2016 and their testimonial is:
"As always the service was awesome ! That's why We keep coming back ! And I've recommended you to my neighbor !"
5 star rating
Sophia P. from Los Angeles, CA on 12/2/2016 and their testimonial is:
"Friendly courteous service"
5 star rating
Umar H. from Los Angeles, CA on 12/1/2016 and their testimonial is:
"From an electrical mystery to a quick return to normalcy. The mystery was solved and the Mustang runs again. My car is almost old enough to vote and in still in great shape thanks to this shop."
5 star rating
Yvonne G. from Los Angeles, CA on 11/30/2016 and their testimonial is:
"Very professional. Recommend highly."
5 star rating
Luis C. from Los Angeles, CA on 11/25/2016 and their testimonial is:
"."
5 star rating
Craig S. from Los Angeles, CA on 11/22/2016 and their testimonial is:
"Great service as always."
5 star rating
Dan Z. from Los Angeles, CA on 11/22/2016 and their testimonial is:
"Thank you!"
5 star rating
Frank M. from Los Angeles, CA on 11/21/2016 and their testimonial is:
"Great service and repairs done on time."
5 star rating
Victor M. from Los Angeles, CA on 11/19/2016 and their testimonial is:
"top of the line work"
5 star rating
Bryan B. from Los Angeles, CA on 11/19/2016 and their testimonial is:
"Great service"
5 star rating
Julien B. from Los Angeles, CA on 11/16/2016 and their testimonial is:
"One Stop Auto Care do good work and guarantee it. Being a maintenance worker involves dealing with whatever issues are at hand, but also investing in preventative measures that will improve mobility in the long run. OSAC helps me achieve these aims with my 2002 Ford E-150, which in turn allows me to persue my passion of music and travel."
5 star rating
Gary O. from Los Angeles, CA on 10/29/2016 and their testimonial is:
"Courteous, professional and gets the job done every time. And most importantly stands behind their work. Usually right the first time but if there might be issues, such as a defective part, or if something else, it will be resolved in a timely manner. Though somtimes the cost might be a bit higher than other shops, it is well worth it. As the saying goes...you get what you pay for."
5 star rating
Martin from Los Angeles, CA on 10/24/2016 and their testimonial is:
"1 Stop Auto Care. Is the shop of choice recommended by Tire Rack in Eagle Rock. I had bought a new set of tires for my 2010 VW CC and needed a shop in my neighborhood to do the best job possible, on time and a competitive price. Everything was done perfectly when they promised and cheaper than the chain shops."
5 star rating
Kenneth S. from Los Angeles, CA on 10/23/2016 and their testimonial is:
"Great service. I'm taking all my cars here for maintenance going forward."
5 star rating
Kenneth S. from Los Angeles, CA on 10/18/2016 and their testimonial is:
"Great service and I appreciated the transparency throughout the process."
5 star rating
Rochelle H. from Los Angeles, CA on 10/12/2016 and their testimonial is:
"Very good repair shop"
5 star rating
Umar H. from Los Angeles, CA on 10/7/2016 and their testimonial is:
"Services rendered at the appointed time. Work explained and future work discussed."
5 star rating
Yvonne G. from Los Angeles, CA on 10/7/2016 and their testimonial is:
"Great service. Great communication"
5 star rating
Gabriel E. from Los Angeles, CA on 10/5/2016 and their testimonial is:
"Thanks again for the great service."
5 star rating
Rayne D. from Los Angeles, CA on 10/3/2016 and their testimonial is:
"Great personalized service again. Thanks to Narciso and Gabriel! Top job!"
5 star rating
Ben W. from Los Angeles, CA on 9/23/2016 and their testimonial is:
"Amazing Job . Good People"
5 star rating
Karen M. from Los Angeles, CA on 9/22/2016 and their testimonial is:
"Your staff is very professional and helpful. I appreciated the report of recommended work. Thank you."
5 star rating
Craig S. from Los Angeles, CA on 9/19/2016 and their testimonial is:
"Great service. Job done correctly and on time."
5 star rating
Emily S. from Los Angeles, CA on 9/17/2016 and their testimonial is:
"Nice guys!! Great work!!"
5 star rating
Jack M. from Los Angeles, CA on 9/15/2016 and their testimonial is:
"One stop auto care was on point with ther inspection of my car and fully informed me of everything needed to get it in top shape again. I was very satisfied with my service."
5 star rating
Eric E. from Los Angeles, CA on 9/12/2016 and their testimonial is:
"Great service. Will come back for sure...Thanks!"
5 star rating
Jose G. from Los Angeles, CA on 9/11/2016 and their testimonial is:
"Delivered car on promised time. Thanks"
5 star rating
Ingrid J. from Los Angeles, CA on 9/10/2016 and their testimonial is:
"Ariel and the one stop auto team are honest and thorough. I appreciate Ariel complimenting me on how well i am taking care of my vehicle as well as giving me an extensive chart on where my vehicle needs some fine tuning. I will be returning again."
5 star rating
Tina R. from Los Angeles, CA on 9/8/2016 and their testimonial is:
"they always do a great job, always keep me inform, and my Jeep is given back to me in better condition than when I drop it off ( clean & wash) and I get a ride home while they work on my jeep Thank You"
5 star rating
Aurelio V. from Los Angeles, CA on 9/5/2016 and their testimonial is:
"Car is running good! Thank you!"
5 star rating
Vladimir F. from Los Angeles, CA on 9/3/2016 and their testimonial is:
"Narciso very good service advisor, very polite, very knowledgeable , over all very happy with 1 stop auto care. Good Job!!"
5 star rating
Emma B. from Los Angeles, CA on 8/30/2016 and their testimonial is:
"They were very quick and professional."
5 star rating
Corey T. from Los Angeles, CA on 8/27/2016 and their testimonial is:
"Honest, quality, affordable, fast work! I loved the digital bill of health sent to my email with photos of the car parts that needed replacing. Thanks again, I'll be back :)"
5 star rating
Manuel R. from Los Angeles, CA on 8/24/2016 and their testimonial is:
"They were honest."
5 star rating
Jason L. from Los Angeles, CA on 8/20/2016 and their testimonial is:
"Customer service was excellent."
5 star rating
Susan B. from Los Angeles, CA on 8/20/2016 and their testimonial is:
"Great service, thank you."
5 star rating
Octavio M. from Los Angeles, CA on 8/18/2016 and their testimonial is:
"I'm very satisfied with the work done on my vehicle"
5 star rating
Shannon J. from Los Angeles, CA on 8/17/2016 and their testimonial is:
"Always great service!"
5 star rating
Anthony M. from Los Angeles, CA on 8/15/2016 and their testimonial is:
"Great job!... Exactly what I wanted... on time and on budget!"
5 star rating
Teresa F. from Los Angeles, CA on 8/14/2016 and their testimonial is:
"professional, reliable and honest"
5 star rating
Tina R. from Los Angeles, CA on 8/8/2016 and their testimonial is:
"When ever I need Service done to my Jeep I always take it to 1 stop, great service and I get my jeep back nice and clean thanksTina Rivera"
5 star rating
David L. from Los Angeles, CA on 8/6/2016 and their testimonial is:
"I felt confident with the diagnosis and work performed. They worked late to finish my vehicle on time."
5 star rating
Anonymous from Los Angeles, CA on 8/6/2016 and their testimonial is:
"Thanks for thoroughly explaining everything that needed to be done to my car to me--what was optional and what wasn't. AND thank you for leaving it clean and sparkly. Thank you!"
5 star rating
Sash P. from Los Angeles, CA on 8/4/2016 and their testimonial is:
"Ecellent service. Very happy with 1 stop auto care. Would recommend to everyone. Cheers to all boys working there ??"
5 star rating
Jason J. from Los Angeles, CA on 8/3/2016 and their testimonial is:
"Great service as usual, I have been going to these guys on and off for years. They provided clear and detailed feedback about my car and what it needed beyond the oil change they did. They even threw in a cabin filter change for free (I provided the parts), very nice!"
5 star rating
Emily from Los Angeles, CA on 7/30/2016 and their testimonial is:
"I had a very positive experience with One Stop. The employees were knowledgable and kind. My car was taken care of at a reasonable price... And I swear it had been cleaned when I picked it up!"
5 star rating
Emily S. from Los Angeles, CA on 7/30/2016 and their testimonial is:
"Friendly, knowledgable and efficient!"
5 star rating
Rayne D. from Los Angeles, CA on 7/28/2016 and their testimonial is:
"Excellent service with integrity ; Ariel and Narcissus should get a raise!!!!Thank you both for your expertise and exceptional kindness . the Honda Fit thanks you too!!!All best, Rayne Dawson"
5 star rating
Erica K. from Los Angeles, CA on 7/28/2016 and their testimonial is:
"Since moving to Los Angeles, I have been looking for an auto shop that is similar to the values and quality service I was used to in Iowa. I am so happy to have found One Stop. They have been so great to me and take the time to explain what is wrong and giving me timelines so I can financially plan my maintenance. I also love getting the diagnostic results sent to me and the follow up phone call to go over what I am reading. By far the best service I have received in Los Angeles and I won't be changing who I got to anytime soon!"
5 star rating
Jorge A. from Los Angeles, CA on 7/26/2016 and their testimonial is:
"Excellent service and a very professional staff. I am very satisfied with tbe service provided by this shop."
5 star rating
Jeff C. from Los Angeles, CA on 7/25/2016 and their testimonial is:
"Awesome and honest folks that knows how to do the job right"
5 star rating
Mark Z. from Los Angeles, CA on 7/24/2016 and their testimonial is:
"Narciso and his crew did an excellent job and honored their warantee even though the failed A/C compressor was was not the component that was previously replaced.Mark Zierten"
5 star rating
Victor M. from Los Angeles, CA on 7/23/2016 and their testimonial is:
"Always courteous and professional"
5 star rating
Azrael F. from Los Angeles, CA on 7/21/2016 and their testimonial is:
"Professional, thorough"
5 star rating
Mary Q. from Los Angeles, CA on 7/19/2016 and their testimonial is:
"one stop took great care of my previous car and I fully entrust them with my new vehicle."
5 star rating
Benjamin A. from Los Angeles, CA on 7/17/2016 and their testimonial is:
"Excellent"
5 star rating
Sandra V. from Los Angeles, CA on 7/14/2016 and their testimonial is:
"Friendly staff kept me up to date with what was going on when getting my car AC fixed there was no hidden things went straight to the point. Over all good service I would recommend them."
5 star rating
Garth P. from Los Angeles, CA on 7/10/2016 and their testimonial is:
"Always the best. Thank you!"
5 star rating
Carlos A. from Los Angeles, CA on 7/10/2016 and their testimonial is:
"My car wasn't passing smog, even though I just bought it a year ago. One Stop was able to identify exactly what was causing the problem. Passed!"
5 star rating
Edward O. from Los Angeles, CA on 7/10/2016 and their testimonial is:
"The local professional customer service was great!...Knowledgeable and yet competitive...."
5 star rating
Deborah R. from Los Angeles, CA on 7/9/2016 and their testimonial is:
"Thankful that I always get told the truth about my truck and that the prices are reasonable!"
5 star rating
Loretta K. from Los Angeles, CA on 7/8/2016 and their testimonial is:
"I went to 1OneStop for a last minute oil change before a trip. They were kind enough to fit me in and had it done in less than an hour. I was also given a diagnosis with a few items that needed to be fixed. There was no high pressure sales tactics but more informational."
5 star rating
Anonymous from Los Angeles, CA on 7/6/2016 and their testimonial is:
"Great service! Ariel was amazing and informative."
5 star rating
Jeremy C. from Los Angeles, CA on 7/6/2016 and their testimonial is:
"Reliable service. Really liked the loyalty plan for oil service. We added work once the service had begun but received a lot of extras and my truck was washed when I picked it up. Good recommendation from John Freddie and Julie Sanchez."
5 star rating
Scott M. from Los Angeles, CA on 7/3/2016 and their testimonial is:
"You guys did Awesome !!!"
5 star rating
David H. from Los Angeles, CA on 7/2/2016 and their testimonial is:
"Best car service shop ever! Friendly and professional service people. Great service. The best!"
5 star rating
Juan T. from Los Angeles, CA on 7/2/2016 and their testimonial is:
"Great Service!"
5 star rating
Alex E. from Los Angeles, CA on 7/2/2016 and their testimonial is:
"Very patiently, timely and friendly! Would use your services again!"
5 star rating
Michael M. from Los Angeles, CA on 7/2/2016 and their testimonial is:
"One Stop Auto Care has been helpful, informative, and flexible to my car issues and helping navigate what was needed and in the most importance. I appreciated their honesty and personal support."
5 star rating
Brian L. from Los Angeles, CA on 6/29/2016 and their testimonial is:
"The service is five star. All the guys are friendly and pro. My wife and I refer to you guys.Thanks for the good service, Brian"
5 star rating
Mary G. from Los Angeles, CA on 6/28/2016 and their testimonial is:
"Narcisso was so helpful. I brought my dads car to them because the air condition wasn't working. I googled several car shop and Auto One Stop had the most reviews with 5 stars. Narcisso helped me with the problem and didn't charge me extra for other unneeded repairs. I so glad I found this place because being a woman is a disadvantage. Thank you."
5 star rating
Frank M. from Los Angeles, CA on 6/27/2016 and their testimonial is:
"besides the great service you provide great advise for the upkeep of your vedhicle."
5 star rating
Sarah P. from Los Angeles, CA on 6/27/2016 and their testimonial is:
"You guys are fantastic!"
5 star rating
George E. from Los Angeles, CA on 6/23/2016 and their testimonial is:
"Timely, efficient, easy to coordinate, and easy to communicate with. Thank you!"
5 star rating
Donna C. from Los Angeles, CA on 6/21/2016 and their testimonial is:
"Narcisco is the BEST! I came in needing an emergency battery replacement and had to be at an important meeting in the next hour. He had me on the road in less than 20 minutes. It is because of service like this and people like him that make me a loyal customer. Thank you!"
5 star rating
Steph W. from Los Angeles, CA on 6/19/2016 and their testimonial is:
"Narcisso and his team were great in all respects. Narcisso communicated clearly and thoroughly and there were no surprises at the end of the day. The work on my air conditioning was done quickly and efficiently and the shuttle service actually made it possible to be able to have the work done, as otherwise I would have had no one to give me a ride to the shop. This is now my new 'go to' place for service on my toyota 4 x 4 truck. Oh, did I mention, not only did I receive excellent service, but my truck had been washed and looked great when I arrived!!! That's what I call 5 star customer service!!"
5 star rating
Brenda B. from Los Angeles, CA on 6/15/2016 and their testimonial is:
"Superior Service....Your team was beyond my expectations. The Best Mechanics and service I have ever had. Thank you all very much! I will recommend One Stop Auto to everyone!"
5 star rating
Declan C. from Los Angeles, CA on 6/11/2016 and their testimonial is:
"Fast, respectful, and did a great job. Thanks Ariel!"
5 star rating
Marie R. from Los Angeles, CA on 6/6/2016 and their testimonial is:
"Awesome job as always. I will never not take my car to the guys at One Stop! Thank you!"
5 star rating
Althea G. from Los Angeles, CA on 5/27/2016 and their testimonial is:
"Great service shop."
5 star rating
Scott M. from Los Angeles, CA on 5/27/2016 and their testimonial is:
"Very satisfied, found a shop near my house that I trust to work on my F250 4x4 diesel"
5 star rating
Jay V. from Los Angeles, CA on 5/18/2016 and their testimonial is:
"HAD ONE OF MY CUSTOMER'S CAR 4 WHEEL ALIGNMENT DONE AND THEY DI A GREAT JOB PROVIDING SAID SERVICE. COMPLETE SERVICE WITH SERVICE RECORD AND THEIR PRICING IS THE LOWEST AROUND THE AREA. VERY COURTEOUS OWNER (NARCISSO). WOULD HIGHLY RECOMMEND AND WILL DO MORE BUSINESS WITH THESE GUYS."
5 star rating
Michael N. from Los Angeles, CA on 5/14/2016 and their testimonial is:
"As always, fast and competent. Thanks for 14 years of great service."
5 star rating
Toks S. from Los Angeles, CA on 5/14/2016 and their testimonial is:
"They did a thorough review of my car systems and provided me detailed sheets of parts needed and the costs! They were thorough in fixing my car and are always a pleasure to deal with!"
5 star rating
Amanda P. from Los Angeles, CA on 5/12/2016 and their testimonial is:
"My car got hit, and OneStop took care of everything! My car was returned to me fixed, shiny and like new! Can't thank your team enough. Would recommend this shop to everyone."
5 star rating
Guy G. from Los Angeles, CA on 5/7/2016 and their testimonial is:
"Service is excellent and timely, as always."
5 star rating
Carolina G. from Los Angeles, CA on 4/30/2016 and their testimonial is:
"I love one stop in Eagle Rock, they do a wonderful job! They don't scam you like other auto shops!"
5 star rating
Joseph G. from Los Angeles, CA on 4/27/2016 and their testimonial is:
"5 stars! Great work!"
5 star rating
J G. from Los Angeles, CA on 4/26/2016 and their testimonial is:
"The quote I received was fully explained and all available options discussed. The final bill was as quoted. The customer service is top notch. This was our first experience and they now have a devoted customer."
5 star rating
Karissa A. from Los Angeles, CA on 4/26/2016 and their testimonial is:
"Very helpful!! Trust these guys!"
5 star rating
Angelo S. from Los Angeles, CA on 4/25/2016 and their testimonial is:
"tune up"
5 star rating
Amy A. from Los Angeles, CA on 4/20/2016 and their testimonial is:
"I had a flat tired. They patched it up, good as new! Short wait and super friendly/affordable service."
5 star rating
Jay G. from Los Angeles, CA on 4/20/2016 and their testimonial is:
"As always great service."
5 star rating
Victor M. from Los Angeles, CA on 4/19/2016 and their testimonial is:
"great serviced - take care of my car need"
5 star rating
Bernard L. from Los Angeles, CA on 4/19/2016 and their testimonial is:
"Called in for a walk-in and finished the same day!"
5 star rating
Amy P. from Los Angeles, CA on 4/18/2016 and their testimonial is:
"Great job, guys!"
5 star rating
Tom P. from Los Angeles, CA on 4/1/2016 and their testimonial is:
"Thanks"
5 star rating
Rhea F. from Los Angeles, CA on 3/26/2016 and their testimonial is:
"very happy with everything!"
5 star rating
Tali F. from Los Angeles, CA on 3/22/2016 and their testimonial is:
"The service was phenomenal! All staff were incredibly kind, helpful, and extremely diligent in providing the best service possible. My car was scheduled to not be ready for weeks but due to the care that the staff put into their work, they were able to find the correct part and install it in about 24 hours after the insurance inspected the vehicle."
5 star rating
Keegan G. from Los Angeles, CA on 3/13/2016 and their testimonial is:
"Everyone at One Stop was really helpful, seemed happy, and went beyond what they needed to do for me. Service was pretty quick and easy. Good experience."
5 star rating
Marie R. from Los Angeles, CA on 3/8/2016 and their testimonial is:
"No matter what I'm driving, I trust its care to One Stop. Thanks guys!"
5 star rating
Michael L. from Los Angeles, CA on 3/8/2016 and their testimonial is:
"Appreciate all the hard work"
5 star rating
John B. from Los Angeles, CA on 3/2/2016 and their testimonial is:
"Incredible work guys, so much appreciated. I had received quotes of $2000 to $3000 to do the work you guys did for $250. Always great to know an honest mechanic. Thanks again, I will be back."
5 star rating
Jose G. from Los Angeles, CA on 3/1/2016 and their testimonial is:
"Excellent service. Quick and efficient."
5 star rating
Jim C. from Los Angeles, CA on 2/29/2016 and their testimonial is:
"This is the 2nd time coming to One Stop -- This is definitely our new 'GO TO' shop for all our needs. Great Customer Service!!!"
5 star rating
Maria Biber- F. from Los Angeles, CA on 2/18/2016 and their testimonial is:
"Fantastic, detailed attention, as always."
5 star rating
Anonymous from Los Angeles, CA on 1/31/2016 and their testimonial is:
"Took my old car for maintenance last week. Had complicating factors and One-Stop worked with me to reduce my inconvenience and fixed my car. Always appreciate the work and the service that Gerry and Narciso provide. What a great team - thank you!"
5 star rating
William R. from Los Angeles, CA on 1/28/2016 and their testimonial is:
"You guys rock! Thanks for being so fast."
5 star rating
Tina C. from Los Angeles, CA on 1/26/2016 and their testimonial is:
"WOW CANNOT SAY ENOUGHT OF THE EXCELLENT FAMILY FRIENDLY SERVICE I RECIEVE AT MY ... 1 ONE STOP AUTO CARE, JUST GAVE THEM A CALL YESTERDAY AND SURE BRING THE CAR AND LUCKY ME IT WAS READY FREDDY READY THE NEXT DAY, JEEZE YES MY CAR IS AVERY OLD CLASSIC, AND EVERYTIME I GET MY CAR RETURNED, IT IS LIKE RUNNING BETTER THEN THE CARS THEY HAVE NOW. YUP WHEN I PASS ON ,, I KNOW IT WILL BE LOVED AND APPRECIATED AND BE IN GOOD LOVING HANDS."
5 star rating
Bryce M. from Los Angeles, CA on 1/19/2016 and their testimonial is:
"Great service once again. Always very helpful and earnest to do a good job."
5 star rating
Kathy N. from Los Angeles, CA on 1/18/2016 and their testimonial is:
"The guys at One Stop are always professional, very gracious, and want their customers to feel comfortable about their service. When I am waiting for my car to be serviced, almost all the customers that walk in are long-time customers of One Stop. They believe their car will be fixed correctly and efficiently."
5 star rating
Frank M. from Los Angeles, CA on 1/17/2016 and their testimonial is:
"I am always satisfied with the great service and customer care at One Stop Auto Care."
5 star rating
Susan W. from Los Angeles, CA on 1/17/2016 and their testimonial is:
"Excellent service as usual. Very trustworthy and I will always come back because I feel comfortable with them."
5 star rating
Benjamin A. from Los Angeles, CA on 1/14/2016 and their testimonial is:
"Excellent"
5 star rating
Robert E. from Los Angeles, CA on 1/13/2016 and their testimonial is:
"as always, it was fast, reasonable and courteous."
5 star rating
Tina R. from Los Angeles, CA on 1/10/2016 and their testimonial is:
"very happy with the work done on my jeep , dropped it off in the am got a ride home very satisfied with the time it took to get it backTHANK YOU"
5 star rating
Carlos A. from Los Angeles, CA on 1/8/2016 and their testimonial is:
"One Stop has always been great. They've consistently done a great job on my car and have made an effort to save me money as opposed to doing work on my car that is not immediately necessary."
5 star rating
Karissa A. from Los Angeles, CA on 1/7/2016 and their testimonial is:
"My car had a difficult problem to diagnose - a problem that could have led to a terrible disaster in driving. Thank you to the guys at 1 One Stop Auto, they took the time to figure it out, spent time dealing with the dealer and in the end I can drive away safely! Thank you!"
5 star rating
Bryce M. from Los Angeles, CA on 1/6/2016 and their testimonial is:
"Great service! The only concern I have is that the car seems to make deep wobble vibration when going at high speeds which it did not do before. If it could be checked out I would appreciate it."
5 star rating
Jim S. from Los Angeles, CA on 1/5/2016 and their testimonial is:
"I took my truck here for a presale inspection and was very impressed by the shop and how quickly they they had me out of there (about an hour). They gave me a complete write up of the items needing attention and a price on the repairs, a complete list of the things they inspected and a check of whether it was good, marginal or in needed of immediate repair.The reason for only 4 stars is they did miss that the A/C was not working properly, discovered that when delivering the vehicle to new buyer. Also this is a HUGE problem in my book since I like to keep my cars clean, there was a greasy footprint on the doorman molding and another grease spot on the door panel, I understand they are working in a grease fill environment but more care could have been taken not to have brought it into my vehicle.Overall I would recommend this shop and would use them again."
5 star rating
Tina R. from Los Angeles, CA on 1/3/2016 and their testimonial is:
"I decided to keep my jeep so I found ONE STOP AUTO CARE online and brought it in I had the whole jeep check out (bottom to top) they gave me a ride home and when everything was done text me all the information and no pressure suggested what needed to be repaired had the most the important repairs done was pick up when work was completed and the jeep was in better condition than I left it (they wash a vacuum it) yes I will be taking it back for all the repairs."
5 star rating
John Mc G. from Los Angeles, CA on 1/2/2016 and their testimonial is:
"The guys discussed with me what needed to be done, when it would be done, and how much it would cost. They met all of the above criterion and did it with professional and personable service. The car came back spotless, ready to roll."
5 star rating
Jim J. from Los Angeles, CA on 12/31/2015 and their testimonial is:
"Excellent service, as always. I have recommended One Stop to friends and everyone gets treated great!"
5 star rating
Kevin D. from Los Angeles, CA on 12/23/2015 and their testimonial is:
"Fast honest dependable - I love these guys!"
5 star rating
Madeline P. from Los Angeles, CA on 12/22/2015 and their testimonial is:
"Very thoughtful and helpful staff. Thank you."
5 star rating
Alex from Los Angeles, CA on 12/15/2015 and their testimonial is:
"Service at One Stop Auto Care on Eagle Rock Blvd is exceptional! Extensive knowledge, consistent remarkable customer service, true professionals, and high level of integrity. A rare find in the automotive repair and maintenance industry!"
5 star rating
Amanda H. from Los Angeles, CA on 12/9/2015 and their testimonial is:
"went in for routine maintenance. great customer service, very informative follow up call. much appreciated!"
5 star rating
Oliver R. from Los Angeles, CA on 12/4/2015 and their testimonial is:
"Very helpful. Great service!"
5 star rating
Jenny S. from Los Angeles, CA on 11/23/2015 and their testimonial is:
"Great service. Very helpful."
5 star rating
Paula S. from Los Angeles, CA on 11/17/2015 and their testimonial is:
"AWESOME SERVICE 🙂 GREAT STAFF!"
5 star rating
Juan T. from Los Angeles, CA on 11/13/2015 and their testimonial is:
"very happy and satisfied with the results, keep up the good job guys!!"
5 star rating
Jim J. from Los Angeles, CA on 11/11/2015 and their testimonial is:
"As always, the One Stop gang was fabulous!"
5 star rating
Rochelle H. from Los Angeles, CA on 11/11/2015 and their testimonial is:
"Very satisfied with the service."
5 star rating
Joe T. from Los Angeles, CA on 11/3/2015 and their testimonial is:
"always very helpful and everyone takes the time to talk you through what they are about to do to your vehicle. i grew up working on family cars in the driveway and i've rarely taken my vehicles to shops for help but these guys have changed the way i see repair shops. there is no one else i will bring my vehicles to. highly recommend them. you will not be disappointed."
5 star rating
Tim L. from Los Angeles, CA on 10/15/2015 and their testimonial is:
"Narcisso was a fantastic help to me after my car got into an accident. Great staff, definitely taking my business here next time!"
5 star rating
Oscar O. from Los Angeles, CA on 10/14/2015 and their testimonial is:
"excellent service i am very satisfied with there professional work on my 2 cars."
5 star rating
Umar H. from Los Angeles, CA on 10/14/2015 and their testimonial is:
"When an auto reaches 13 years of age, it is easy to imagine driving something new, replete with all the new bells and whistles. Well, One Stop Auto continues to defeat my new car logic by having my 13 y.o. 'Stang running quite well and without a monthly car note. Costs are more than reasonable; trust me!"
5 star rating
Tina C. from Los Angeles, CA on 10/12/2015 and their testimonial is:
"Always A Happy Client When I Take my 1997 Buick To Be Serviced . She Is Like A Real True Oldie But Oh So Good Girl Friend , She Has Some Aches And Pains''' And Comes Back Smiling And CLEAN ALSO CAUZE SHE HAS BEEN WASHED. AND WILL ONCE AGAIN BE RUNNING LIKE A TRUE FRIEND . THANKS TO EVERYONE AT ONE -STOP , TINA"
5 star rating
Jenny S. from Los Angeles, CA on 10/12/2015 and their testimonial is:
"One Stop thoroughly investigated my problem, quickly found the solution and kept me informed every step of the way."
5 star rating
Guy G. from Los Angeles, CA on 10/11/2015 and their testimonial is:
"Your service is class A1 professional from beginning to end. All aspects from intake to final delivery reflect a high level of performance and customer service."
5 star rating
Michele Y. from Los Angeles, CA on 10/7/2015 and their testimonial is:
"Fast, friendly, and very reasonable!"
5 star rating
Oscar M. from Los Angeles, CA on 10/7/2015 and their testimonial is:
"Very good job!"
5 star rating
Marie R. from Los Angeles, CA on 9/25/2015 and their testimonial is:
"One Stop always provides superb service. Always! Whether it's a simple oil change or something serious, they always going the extra mile."
5 star rating
Teresa F. from Los Angeles, CA on 9/25/2015 and their testimonial is:
"Honest and professional - Best auto repair business in Eagle Rock"
5 star rating
Umar H. from Los Angeles, CA on 9/23/2015 and their testimonial is:
"Again rescued by excellent service, beyond the call of duty. My car broke down on the 710 nearing Long Beach. I had had some work done but the breakdown was not related. The owner arranged for my tow and picked me up personally! It was Sunday! They diagnosed and fixed the problem and in the interim, they solved a lingering problem."
5 star rating
Mike C. from Los Angeles, CA on 9/20/2015 and their testimonial is:
"One Stop always takes care of my family. Thanks"
5 star rating
Serita R. from Los Angeles, CA on 9/18/2015 and their testimonial is:
"As always, incredible service!"
5 star rating
Jim J. from Los Angeles, CA on 9/18/2015 and their testimonial is:
"As always, the guys did a great job being upfront and honest with me about what needed to be done. It's great having auto mechanics I can trust!"
5 star rating
Elysse from Los Angeles, CA on 9/17/2015 and their testimonial is:
"Quick, seamless oil change. Friendliest, sweetest staff you could ask for. And almost even better, my car came our cleaner than it went in.THANKS SO MUCH!"
5 star rating
Anonymous from Los Angeles, CA on 9/11/2015 and their testimonial is:
"Good service. Always reliable and knowledgeable. I did feel very pressured to have more work done on my car that I didn't think was entirely necessary, and was made to feel guilty about it when I decided to postpone. They do good work, but their (for lack of a better work) bedside manner could be better."
5 star rating
Alexander S. from Los Angeles, CA on 9/8/2015 and their testimonial is:
"Fast and accurate."
5 star rating
Marlon E. from Los Angeles, CA on 9/8/2015 and their testimonial is:
"amazing service. price is reasonable. very friendly and homely atmosphere."
5 star rating
Jenny S. from Los Angeles, CA on 9/5/2015 and their testimonial is:
"Quick, timely, friendly. Really communicated well with me about everything going on with my car."
5 star rating
Kevin D. from Los Angeles, CA on 8/26/2015 and their testimonial is:
"fast and exactly as they said it would be"
5 star rating
Umar H. from Los Angeles, CA on 8/17/2015 and their testimonial is:
"The motor for the right door's power window died. I called and received the expected response. I called and Narciso ordered the part and squeezed me in the same day. I arrived and within a very brief time I was on my way. This is what One Stop has taught me to expect."
5 star rating
Sam from Los Angeles, CA on 8/17/2015 and their testimonial is:
"1 Stop Auto Care were incredibly helpful, courteous, knowledgeable and reasonable! I came in with an emergency situation with my car and they knew exactly what to do. Thank you!"
5 star rating
Neil C. from Los Angeles, CA on 8/1/2015 and their testimonial is:
"Very clear, friendly and accomodating. Will go back again!"
5 star rating
John F. from Los Angeles, CA on 7/30/2015 and their testimonial is:
"These Dudes are Awesome! Real Pros."
5 star rating
Kathy N. from Los Angeles, CA on 7/20/2015 and their testimonial is:
"The guys are always polite, friendly and very helpful. They want to make sure the customer is informed and able to make the best decision regarding their vehicle. I appreciate all their help!"
5 star rating
Frank M. from Los Angeles, CA on 7/17/2015 and their testimonial is:
"What I like best about One Stop is they are on time when they say the vehicle will be ready. Great personal service and they know a lot about your vehicle. They can give you service updates and maintenance that it necessary to keep your vehicle on the road."
5 star rating
Manuel R. from Los Angeles, CA on 6/30/2015 and their testimonial is:
"You guys ROCK!"
5 star rating
Gary O. from Los Angeles, CA on 6/29/2015 and their testimonial is:
"As always the service was fantastic, timely, at a fair price and the problem was fixed. Even got a ride home since my drop-off was late on Friday afternoon, by the owner no less. On Sat. Narcisso stayed after everyone went home so I could pick-up my vehicle after having to run to Garden Grove earlier. That's above and beyond. Thanks to the mechanics, to Narcisso and the owner Jerry for the usual exceptional service!!"
5 star rating
Julio C. from Los Angeles, CA on 6/28/2015 and their testimonial is:
"They always take care business !"
5 star rating
Alex F. from Los Angeles, CA on 6/24/2015 and their testimonial is:
"Good. Clean. Professional. No complaints"
5 star rating
Nozzie from Los Angeles, CA on 6/23/2015 and their testimonial is:
"Excellent service"
5 star rating
Jody S. from Los Angeles, CA on 6/18/2015 and their testimonial is:
"always awesome. Thanks Guys..."
5 star rating
Amanda from Los Angeles, CA on 6/18/2015 and their testimonial is:
"One Stop has kept my car running like new. Ive been a customer for 3 years, and would recommend them to everyone."
5 star rating
Miguel R. from Los Angeles, CA on 6/15/2015 and their testimonial is:
"Excellent service, but what's new? They always go out of their way to help their customers."
5 star rating
Philip D. from Los Angeles, CA on 6/12/2015 and their testimonial is:
"Got my tires and brakes changed for my Hyundai Sonata and they did a great job. The work was done the same day, fair pricing and had no issues since the work (about 3 months ago). Definitely will be coming back."
5 star rating
Brianne G. from Los Angeles, CA on 6/6/2015 and their testimonial is:
"Very happy with the service at One Stop. Added bonus - when I picked up my car, they had washed it! What service!"
5 star rating
Jaclyn K. from Los Angeles, CA on 6/4/2015 and their testimonial is:
"One Stop always leaves me a satisfied customer. I know my vehicle is in good hands when I leave it at your shop."
5 star rating
Tina C. from Los Angeles, CA on 5/31/2015 and their testimonial is:
"WOULD Have Given You A Five Star Car Is Still In The Shop"
5 star rating
Peter J. from Los Angeles, CA on 5/19/2015 and their testimonial is:
"Just a few months after my Honda Odyssey's brakes were serviced to remove a sound when braking, the noise came back. The mechanics at One Stop checked it out, cleaning and adjusting the rear brakes again, so the noise is completely gone -- and this WITHOUT CHARGE. Seems they totally stand behind their work!"
5 star rating
Nicolas D. from Los Angeles, CA on 5/13/2015 and their testimonial is:
"they were helpful and informative, good service good results"
5 star rating
Chris C. from Los Angeles, CA on 5/12/2015 and their testimonial is:
"It's great to have this shop in Eagle Rock. My experience with them was first rate. Please go there and support a local business."
5 star rating
Peter J. from Los Angeles, CA on 5/9/2015 and their testimonial is:
"Some oil dripped on our drive after you changed the oil pump, but on checking it, you found that it merely dripped off a part that had caught oil when there was a bad leak -- NOT that there was any problem with the work done to install a new oil pump. And there was no charge for checking this matter out. Your policy of guaranteeing your workmanship for two years has made us grateful for you serving us as our car mechanics the last decade."
5 star rating
Kathy N. from Los Angeles, CA on 5/8/2015 and their testimonial is:
"They were helpful and informative. I appreciate all they do to help me keep my car running to the best of its ability. Thank you!"
5 star rating
Bryce M. from Los Angeles, CA on 5/7/2015 and their testimonial is:
"The service was fast and complete. They didn't push to sell services that weren't immediately necessary and gave me a list of things that will need to be addressed at some future point. They even cleaned the car inside and out free of charge! That was awesome. Thanks Alberto!"
5 star rating
Robert S. from Los Angeles, CA on 5/6/2015 and their testimonial is:
"Clear communication, fast turnover."
5 star rating
Andrew L. from Los Angeles, CA on 5/2/2015 and their testimonial is:
"Helped me out fast for a great price!"
5 star rating
Mary Q. from Los Angeles, CA on 4/30/2015 and their testimonial is:
"I have complete confidence in the repair work done on my car at One Stop. I'll never go anywhere else for work that needs to be done on my vehicle."
5 star rating
Steven Van D. from Los Angeles, CA on 4/28/2015 and their testimonial is:
"I have been living in California for four years now and have finally found the place I will be bringing my 1954 Studebaker to every time. These guys knowledgeable, straight-forward, honest, and fast. I had been to three shops with nearly the same issues on the car and after a visit here it was actually solved. These guys even called me when I left a reusable water bottle in the shop."
5 star rating
John Mc G. from Los Angeles, CA on 4/25/2015 and their testimonial is:
"Good service with good results!"
5 star rating
Gabe E. from Los Angeles, CA on 4/20/2015 and their testimonial is:
"Narciso kept me posted on the status of my truck, the repairs were done in a timely manner and the complimentary car wash was the cherry on top. Thank you for the great experience."
5 star rating
Chris K. from Los Angeles, CA on 4/17/2015 and their testimonial is:
"Thank you for taking the time to look into my El Camino. When it is time, we look forward to bringing the vehicle to you!"
5 star rating
Anonymous from Los Angeles, CA on 4/14/2015 and their testimonial is:
"As usual, highly satisfactory."
5 star rating
Louis B. from Los Angeles, CA on 4/13/2015 and their testimonial is:
"cant get any better"
5 star rating
Brenda P. from Los Angeles, CA on 4/10/2015 and their testimonial is:
"The best auto repair experience I have ever had.??"
5 star rating
Dolores C. from Los Angeles, CA on 3/29/2015 and their testimonial is:
"Thank you Onestop for the great service! And for once again the best Customer service anyone could ask for!"
5 star rating
Serita R. from Los Angeles, CA on 3/28/2015 and their testimonial is:
"Absolutely amazing per usual!"
5 star rating
Rochelle H. from Los Angeles, CA on 3/28/2015 and their testimonial is:
"Very satisfied with service."
5 star rating
Brandi G. from Los Angeles, CA on 3/26/2015 and their testimonial is:
"I couldn't afford to fix my car there but if I could I would. They are worth the money if you have it!"
5 star rating
Johnny S. from Los Angeles, CA on 3/25/2015 and their testimonial is:
"Excellent work from your business."
5 star rating
Jesse G. from Los Angeles, CA on 3/24/2015 and their testimonial is:
"One Stop Auto Care on Eagle Rock Blvd. . . . This is the place to go to. When you get there, you're welcome with a genuine greeting. The gentlemen there will listen to whatever it is you are bringing to their attention. They will present you with an honest assessment of what needs to be foremost addressed by their qualified mechanic(s) and also make some secondary recommendations, if necessary. Open, honest communication. The way it should be. And if you believe you may be 'a few bucks short' on the repair bill, they will assist you by also recommending financial assistance through a reputable credit source! Customer service . .?! Is someone thinking I'm 'laying it down kinda' thick' . . ? Straight up . . . You get your vehicle back, as expected - no, I take it back. I meant to say, BETTER than you'd expect! Back on the road! Smoooooooth! And, very nicely DETAILED! Respect! I will definitely be going back. I am definitely recommending this establishment! 5 stars is not enough . . . Exponentially!! And you get a guarantee on the work done on your vehicle. Hmmm!! I'm not one to pass judgement onto any other . . . the music does the talking, as the saying goes. There was a time that I mistakenly entrusted my vehicle to another place in Highland Park. I didn't t hear from them for more than two weeks. My calls kept going to answering machine. Had to take time from my very busy schedule to go & find out that my car 'had been an enigma to their diagnostic computers & nothing was done. Right. Except for the added mileage & what was a full gas tank, now on fumes (indicator flashing) & the thick coat of dust & bird crap!! Nice. Seems like it was most likely good for the joyrides up until it was parked in that spot. Oh, & NO apology. Ok. Never again. Truth. One Stop Auto Care. Unless they can not fix it, & you will be advised . . . You will not be disappointed."
5 star rating
Jim J. from Los Angeles, CA on 3/20/2015 and their testimonial is:
"Once again, outstanding service and friendly staff. I cannot recommend One Stop highly enough to friends and family."
5 star rating
Larry B. from Los Angeles, CA on 3/20/2015 and their testimonial is:
"I know that, my vehicle was a very difficult, challenging & frustrating project to work on. One Stop Auto Care never gave up until they had my vehicle performing to factory standards. They stand 200% behind there warranty. They went above & beyond what any other repair place would do. I highly recommend this repair facility to everyone."
5 star rating
Claire L. from Los Angeles, CA on 3/6/2015 and their testimonial is:
"thank you for the great service, as usual 🙂 car is running great!"
5 star rating
Doris L. from Los Angeles, CA on 3/5/2015 and their testimonial is:
"One of the best rated businesses you can go to and expect nothing but the very best quality of work. Customer service is outstanding and they always treat you like your at the right place at the right time. I have been a customer at One Stop Auto Care since they opened their doors and have always had a great experience. I drive alot of miles everyday and never worry about my car cause the maintenance provided by One Stop Auto Care gives me the piece of mind that I need to get me to and from my destinations. Thank you One Stop Auto Care keep up the great work."
5 star rating
Steve from Los Angeles, CA on 3/4/2015 and their testimonial is:
"Great shop, fast, and a lot cheaper than the dealers."
5 star rating
Grace W. from Los Angeles, CA on 2/26/2015 and their testimonial is:
"Quick, easy, effective, and they did everything I asked and more!"
5 star rating
Larry B. from Los Angeles, CA on 2/26/2015 and their testimonial is:
"I will highly recommend this place to everyone I know. They stand behind all the repairs made to my vehicle. Great service, professional workmanship."
5 star rating
Gabriel M. from Los Angeles, CA on 2/26/2015 and their testimonial is:
"Friendly and professional, my truck runs great! Thanks Fellas."
5 star rating
Akanimo E. from Los Angeles, CA on 2/21/2015 and their testimonial is:
"Great service"
5 star rating
Juan T. from Los Angeles, CA on 2/11/2015 and their testimonial is:
"Even my Wife was very satisfied, she really like the appearance from the shop, she mentioned the shop look VERY PROFESSIONAL and VERY CLEAN AS WELL!!!"
5 star rating
Peter J. from Los Angeles, CA on 2/9/2015 and their testimonial is:
"Good to have you guys keep track of the service that ought to be done periodically -- and washing the car before returning it is nice, too."
5 star rating
Larry B. from Los Angeles, CA on 2/9/2015 and their testimonial is:
"One Stop Auto in eagle Rock is the very best place to have your vehicle repaired. The first thing that impressed me is how clean they maintain their shop. All of the employees are friendly, honest & hard working. All of the repairs made to my vehicle are perfect. Finally, a repair facility with integrity. I will recommend One Stop Auto to all of my friends."
5 star rating
Jun A. from Los Angeles, CA on 2/7/2015 and their testimonial is:
"Excellent shop, can't ask for more. Great customer service."
5 star rating
Rochelle H. from Los Angeles, CA on 1/23/2015 and their testimonial is:
"Very happy and satisfied with the service provided."
5 star rating
Jim J. from Los Angeles, CA on 1/23/2015 and their testimonial is:
"I received excellent service and will definitely continue to be a customer."
5 star rating
Farinaz S. from Los Angeles, CA on 1/20/2015 and their testimonial is:
"The service is great."
5 star rating
Lisa C. from Los Angeles, CA on 1/15/2015 and their testimonial is:
"Spent a lot to get my car done. Running better than it had in years. Smooth. Had another related issue. They dropped me off, picked me up and didn't charge me extra for the repair even though I expected to pay!"
5 star rating
A P. from Los Angeles, CA on 1/12/2015 and their testimonial is:
"My car is running like it is brand new! The OneStop team takes the time to explain everything, and makes having your car in a shop an easy experience. Got my car back cleaner than how I brought it in. Winning. Thank you all very much!"
5 star rating
Michael H. from Los Angeles, CA on 1/9/2015 and their testimonial is:
"The service was great. The customer service representative was nice and helpful. The work appears to be done as promised and on time. The price was also very affordable."
5 star rating
Teresa F. from Los Angeles, CA on 1/8/2015 and their testimonial is:
"Thank you for continued great service."
5 star rating
Young O. from Los Angeles, CA on 1/1/2015 and their testimonial is:
"My 2000 Suzuki drives like a brand new car. From now on, I will be taking my car to One Stop Auto Care."
5 star rating
Jonathan M. from Los Angeles, CA on 12/31/2014 and their testimonial is:
"Great as always"
5 star rating
Margaret G. from Los Angeles, CA on 12/29/2014 and their testimonial is:
"You guys took care of a minor scrape to my moms immediately. Best service I could ask for."
5 star rating
Eduardo B. from Los Angeles, CA on 12/26/2014 and their testimonial is:
"Efficient service, offered with the trust and honesty you want to feel when doing business."
5 star rating
Garth P. from Los Angeles, CA on 12/26/2014 and their testimonial is:
"Always a great experience at One Stop. These people have fantastic mechanical skills and go the extra mile to make sure your experience is hassle free."
5 star rating
Adam C. from Los Angeles, CA on 12/19/2014 and their testimonial is:
"my car looks and feels great. no one would guess it's over ten years old"
5 star rating
Teresa F. from Los Angeles, CA on 12/19/2014 and their testimonial is:
"It is always a pleasure to work with you."
5 star rating
Chris S. from Los Angeles, CA on 12/17/2014 and their testimonial is:
"Great experience here. Got a ride to where I need to be while they worked on the car and a ride back when it was done. Very friendly and good customer service."
5 star rating
Jason M. from Los Angeles, CA on 12/16/2014 and their testimonial is:
"I love there sevice and the people there are great Narciso is awesome."
5 star rating
Richard D. from Los Angeles, CA on 12/13/2014 and their testimonial is:
"good service.....prices are a little steep. but I trust Jerry has good employees"
5 star rating
Sean O H. from Los Angeles, CA on 12/11/2014 and their testimonial is:
"Great, fast service, at a reasonable price. Very helpful sales staff."
5 star rating
Ryan B. from Los Angeles, CA on 12/10/2014 and their testimonial is:
"Came in to get a tire patched. Service was very swift and the price was right! They took care of it while I waited. Will definitely be coming back for future car needs."
5 star rating
Rochelle H. from Los Angeles, CA on 12/10/2014 and their testimonial is:
"Very satisfied with the service and would return."
5 star rating
Mary Q. from Los Angeles, CA on 12/9/2014 and their testimonial is:
"A warning light came on and I called Narciso who said 'bring it in and we'll look at it.' I was afraid it would be a big deal, but to my delight, just need fluid and was not charged. I am so thankful to find such a trustworthy repair service."
5 star rating
Frank M. from Los Angeles, CA on 12/6/2014 and their testimonial is:
"I've been coming to One Stop for years and always get the same great service. They take the time to explain the work that needs to be performed and my options. I highly recommend One Stop for anyone looking for an honest auto shop. Thanks One Stop!"
5 star rating
Jay G. from Los Angeles, CA on 12/5/2014 and their testimonial is:
"As always. Fast service. Suggestions for future work that doesn't need to be done right away. Great customer service all around."
5 star rating
Gabriel C. from Los Angeles, CA on 12/2/2014 and their testimonial is:
"Once again, great customer service and great work!"
5 star rating
Mary Q. from Los Angeles, CA on 11/29/2014 and their testimonial is:
"One Stop has been taking excellent care of my vehicle for years and I have complete confidence in the mechanics working on it. Narciso and everyone I've dealt with has been very reassuring and professional in their demeanor.As a woman who doesn't have a clue about auto repair, I have complete confidence in One Stop."
5 star rating
Hannah G. from Los Angeles, CA on 11/28/2014 and their testimonial is:
"Very helpful and nice staff!"
5 star rating
Keith N. from Los Angeles, CA on 11/26/2014 and their testimonial is:
"One Stop Auto took me in earlier then my appointment and got me out within the hour estimated to complete the oil change. You guys don't play around and I'm glad I foumd this place."
5 star rating
Umar H. from Los Angeles, CA on 11/25/2014 and their testimonial is:
"Came quite a distance to get my car started. Got me to the shop and fixed everything. Amazing service. The best auto service I've ever experienced."
5 star rating
Hailey M. from Los Angeles, CA on 11/24/2014 and their testimonial is:
"Great service and very kind employees. I would definitely recommend them to future customers."
5 star rating
Margaret G. from Los Angeles, CA on 11/23/2014 and their testimonial is:
"I completely trust Gerry and his staff. They work with me to service my car knowing that I am on a budget. They stand by their work. And, they are really nice people. Glad to be back in the neighborhood and closer to the business."
5 star rating
David H. from Los Angeles, CA on 11/23/2014 and their testimonial is:
"I'm very pleased with the service and integrity of your shop. Thank you!"
5 star rating
Gretchen B. from Los Angeles, CA on 11/20/2014 and their testimonial is:
"As always my car appears to be as hoped for and was ready at the time estimated for the job."
5 star rating
Mirian B. from Los Angeles, CA on 11/9/2014 and their testimonial is:
"Your services are excellent and the personal are very freindly."
5 star rating
Evelin F. from Los Angeles, CA on 11/7/2014 and their testimonial is:
"Very happy with the service . The customer experience was the best so far especially for being an autoshop. Being a woman most auto shops ttry to take at advantage and rip me off but not One stop. I felt comftorble and very excited about my car . I will be going back."
5 star rating
Madeleine T. from Los Angeles, CA on 11/6/2014 and their testimonial is:
"Thanks so much!"
5 star rating
Jeremy G. from Los Angeles, CA on 11/4/2014 and their testimonial is:
"Fast, reliable, friendly, reasonably priced"
5 star rating
Kristen from Los Angeles, CA on 11/4/2014 and their testimonial is:
"Really nice people working here and they do an excellent job! I had a flat tire and they patched it up for me and sent me on my way in less than 40 minutes. Someone even followed up with me a few days later on how they did which tells me their customer service value is important to them. I will be back here again for sure!"
5 star rating
Charles S. from Los Angeles, CA on 11/3/2014 and their testimonial is:
"GOOD SERVICE-BUT YOU FORGOT TO GIVE ME THE TEST RESULTS FOR MY BATTERY, WHICH MAY STILL BE UNDER WARRANTY"
5 star rating
Ashley B. from Los Angeles, CA on 10/31/2014 and their testimonial is:
"Thank you for always providing amazing service."
5 star rating
Anonymous from Los Angeles, CA on 10/29/2014 and their testimonial is:
"Always fantastic service at One Stop!"
5 star rating
Elisabet A. from Los Angeles, CA on 10/24/2014 and their testimonial is:
"Great Job Arrielle!!! Thanks for helping me diagnose my now returned car.... You saved me a ton of money. Lisa Monet"
5 star rating
Robert E. from Los Angeles, CA on 10/24/2014 and their testimonial is:
"Professional, timely, great service, and great communication about problem, process and price. 1,000% happy"
5 star rating
Anonymous from Los Angeles, CA on 10/21/2014 and their testimonial is:
"One Stop alwaus does an excellent job on my car. They keepe informed on what is going on and are ALWAYS so helpful! :-)"
5 star rating
Anonymous from Los Angeles, CA on 10/16/2014 and their testimonial is:
"They Guys one stop are the Shit! You're an idiot if you go anywhere else!"
5 star rating
Anonymous from Los Angeles, CA on 10/16/2014 and their testimonial is:
"The One Stop team truly goes above and beyond. I took my car to an Oil & Lube and they suggested numerous repairs. I have a fairly low mileage car and so I was a little suspicious. I brought my car to One Stop and they confirmed that the Oil/Lube recommendations were unfounded. I would highly recommend One Stop to anyone in need of Honest Auto Repair"
5 star rating
Angelica V. from Los Angeles, CA on 10/15/2014 and their testimonial is:
"Quick service and helpful advice"
5 star rating
Laura S. from Los Angeles, CA on 10/13/2014 and their testimonial is:
"Great, friendly service. Fair prices and happy with our new tires and the overall experience."
5 star rating
Elizabeth S. from Los Angeles, CA on 10/13/2014 and their testimonial is:
"Very good, fast, accommodating."
5 star rating
Madeleine T. from Los Angeles, CA on 10/8/2014 and their testimonial is:
"It was quick, cheap, quality work and close to my home!"
5 star rating
Dan Z. from Los Angeles, CA on 10/4/2014 and their testimonial is:
"Great"
5 star rating
Diego G. from Los Angeles, CA on 9/30/2014 and their testimonial is:
"Excellent service! Came in to see about a slow pressure leak in my front driver's side tire. The guys took care of it in under 30 minutes and so far so good! Would definitely consider coming back if I even needed anything again. Tires, oil change, etc. Thanks again"
5 star rating
Michelle H. from Los Angeles, CA on 9/30/2014 and their testimonial is:
"Great service. Explained everything very well and fixed the problem. Thanks!"
5 star rating
Teresa F. from Los Angeles, CA on 9/29/2014 and their testimonial is:
"great customer service"
5 star rating
Gabriel from Los Angeles, CA on 9/24/2014 and their testimonial is:
"We love the honesty and great service we receive every time!!!"
5 star rating
Julio V. from Los Angeles, CA on 9/19/2014 and their testimonial is:
"Frienedly staff, and got the job done. Thanks again"
5 star rating
Bryar K. from Los Angeles, CA on 9/18/2014 and their testimonial is:
"You guys are fantastic"
5 star rating
Yesenia S. from Los Angeles, CA on 9/18/2014 and their testimonial is:
"Great and fast service."
5 star rating
Robert E. from Los Angeles, CA on 9/8/2014 and their testimonial is:
"courteous, prompt, professional....it was, for a car repair, a great experience."
5 star rating
Robin R. from Los Angeles, CA on 9/3/2014 and their testimonial is:
"You guys were great, as always."
5 star rating
John T. from Los Angeles, CA on 9/1/2014 and their testimonial is:
"great job, mileage looks good,still has performance needed to get out trouble.thanks"
5 star rating
Jay G. from Los Angeles, CA on 9/1/2014 and their testimonial is:
"As always, the service was excellent."
5 star rating
Alfonso H. from Los Angeles, CA on 8/8/2014 and their testimonial is:
"ONE-STOP got my car back up and running after getting towed in on a late Friday afternoon. Narcisso explained what needed to be done and gave a written estimate BEFORE doing any work. Was promised the car would be ready by late morning Sat.and it was. Would not hesitate to go back for future work on my car"
5 star rating
Garth P. from Los Angeles, CA on 6/29/2014 and their testimonial is:
"Always a reliable place to take my car and have its old bones repaired. Quality service, great staff, good prices."
5 star rating
Conor O. from Los Angeles, CA on 6/28/2014 and their testimonial is:
"Great, quick service, as always!"
5 star rating
Gmw from Los Angeles, CA on 6/28/2014 and their testimonial is:
"Did you know that OneStop works on RVs? I took in a flat RV tire for patching but Narciso advised me to replace the tires due to their age and poor condition. The next day, I pulled up my 26 foot travel trailer to the front of the the shop and 2 hours later I had 4 new tires and 2 trailer axle bearings repacked and lubed. I have peace of mind to travel safely with my family to exciting new places for the next few years. Thanks OneStop!"
5 star rating
Marcos M. from Los Angeles, CA on 6/26/2014 and their testimonial is:
"I feel that One Stop was honest in their diagnosis of my vehicle."
5 star rating
Peter V. from Los Angeles, CA on 6/24/2014 and their testimonial is:
"Great Work! Awesome customer service!"
5 star rating
Alicia E. from Los Angeles, CA on 6/20/2014 and their testimonial is:
"One Step Auto Care is both trustworthy and dependable. The staff is courteous and attentive as you explain the problem. The mechanics are skilled and experienced and fixed my car."
5 star rating
Ann from Los Angeles, CA on 6/18/2014 and their testimonial is:
"We've been trusting our cars to One Stop for years. They go that extra step without always having their hand out trying to add repairs or maintenance that isn't needed. They've solved a problem with my husband's truck that others wanted $1000+ to repair. They take care my cars like it's their mom who will be driving it.Not to mention that the people at One Stop are nice. Not brusk, not in a hurry, and don't treat me like a 'stupid' woman."
5 star rating
Max P. from Los Angeles, CA on 6/17/2014 and their testimonial is:
"I have been taking my cars to One Stop for around 12 years, and I've never had a reason to take them anywhere else."
5 star rating
Dan Z. from Los Angeles, CA on 6/17/2014 and their testimonial is:
"Great but take down the pictures of the staff next to the news. Looks like scary breaking news. The guys asked me to make this request."
5 star rating
Bob from Los Angeles, CA on 4/17/2014 and their testimonial is:
"These guys are great! Excellent customer service. The only place I'm taking my car from now on."
5 star rating
Edson L. from Los Angeles, CA on 4/3/2014 and their testimonial is:
"I take my care to one stop anytime it needs to be fixed the guys here know what they're doing. Hands they are the best and the only people I trust yo take car of my ride"
5 star rating
Ashley S. from Los Angeles, CA on 4/2/2014 and their testimonial is:
"I have been going here for years and will never take my car anywhere else. The staff is super friendly, knowledgeable and always go the extra mile to provide you with great service."
5 star rating
Lorena E. from Los Angeles, CA on 3/28/2014 and their testimonial is:
"Very helpful pal that care about their customers"
5 star rating
Mario I. from Los Angeles, CA on 3/25/2014 and their testimonial is:
"Good work."
5 star rating
Peter from Los Angeles, CA on 3/23/2014 and their testimonial is:
"None"
5 star rating
Susan B. from Los Angeles, CA on 3/22/2014 and their testimonial is:
"Great!"
5 star rating
Charles S. from Los Angeles, CA on 3/21/2014 and their testimonial is:
"Fantastic job done and in a timely manner as well."
5 star rating
Justin W. from Los Angeles, CA on 3/20/2014 and their testimonial is:
"Great customer service."
5 star rating
Elizabeth H. from Los Angeles, CA on 3/20/2014 and their testimonial is:
"Great job and got my car back that day"
5 star rating
Maya M. from Los Angeles, CA on 3/19/2014 and their testimonial is:
"Great service! Thanks so much"
5 star rating
Joe L. from Los Angeles, CA on 3/17/2014 and their testimonial is:
"Great, efficient service...as always."
5 star rating
Frank M. from Los Angeles, CA on 3/17/2014 and their testimonial is:
"The work was fast and clean. Narcisso explained all the work and parts that were going to be needed. They are very Accommodating to customer needs."
5 star rating
Steve O. from Los Angeles, CA on 3/13/2014 and their testimonial is:
"Awesome service! Above and beyond expectations!"
5 star rating
Anonymous from Los Angeles, CA on 3/11/2014 and their testimonial is:
"Thanks again! One Stop always give great service!"
5 star rating
Chris S. from Los Angeles, CA on 3/11/2014 and their testimonial is:
"Awesome work as usual. Been going there a couple of years now and will make it my one and only auto maintenance shop."
5 star rating
Alex C. from Los Angeles, CA on 3/8/2014 and their testimonial is:
"Thanks"
5 star rating
Ray S. from Los Angeles, CA on 3/8/2014 and their testimonial is:
"Excellent job gents"
5 star rating
Anonymous from Los Angeles, CA on 3/6/2014 and their testimonial is:
"The guys at One Stop always take such great care of our cars!!"
5 star rating
Emily K. from Los Angeles, CA on 3/6/2014 and their testimonial is:
"Great communication and attention to details. Narciso is very thorough in explaining what services need to be done and recommending future work on my car. Great service overall!"
5 star rating
Robert S. from Los Angeles, CA on 2/21/2014 and their testimonial is:
"very satisfied"
5 star rating
Mary Q. from Los Angeles, CA on 2/20/2014 and their testimonial is:
"Everyone at One Stop is friendly and professional. I appreciate getting a ride home and then back to the shop to pick up my car. Although I've spent a great deal on my 2001 vehicle in the past few years, I know it has been well spent. My car is running great."
5 star rating
Paul M. from Los Angeles, CA on 2/5/2014 and their testimonial is:
"No complaints. Very polite and professional."
5 star rating
Jason M. from Los Angeles, CA on 2/5/2014 and their testimonial is:
"Such great service"
5 star rating
Sienna B. from Los Angeles, CA on 2/4/2014 and their testimonial is:
"Always fast and friendly. Narcisso is always very honest and straightfoward with what needs to be fixed on my car right away and what can wait. And 4 oil changes for 60 bucks? That's a deal you can't beat! Keeps me coming back. :)"
5 star rating
Josh D. from Los Angeles, CA on 2/4/2014 and their testimonial is:
"I came to One Stop Auto Care to get my 2010 Acura TSX serviced because ALL my break lights were not working and their technicians fixed it in less than an hour. The technicians at this establishment were very professional and courteous to everyone that came in looking for help with their vehicle. I give One Stop Auto Care two thumbs up and will definitely recommend them to my family and friends. Thanks fellas!"
5 star rating
Kelly from Los Angeles, CA on 2/1/2014 and their testimonial is:
"Quick, accommodating and friendly service."
5 star rating
Victor A. from Los Angeles, CA on 1/30/2014 and their testimonial is:
"First visit and had my brakes replaced. In time I'll see too early to tell. But service was excellent."
5 star rating
Anonymous from Los Angeles, CA on 1/2/2014 and their testimonial is:
"Service and very friendly staff."
5 star rating
Juan D. from Los Angeles, CA on 1/1/2014 and their testimonial is:
"Can?t think of a more courteous and efficient crew than yours..very satisfied. Happy New Year everyone! Juan Dumont."
5 star rating
Claire L. from Los Angeles, CA on 12/23/2013 and their testimonial is:
"Very friendly and helpful. Also right down the street! Will definitely be going back :)"
5 star rating
Edali P. from Los Angeles, CA on 12/13/2013 and their testimonial is:
"Narciso TeamYour customer care excels in Guest Relations. I was greeted as a new family member to the ONE STOP team and am happy to drive from Jefferson Park, SoLA to come to you for all my professional automotive repairs. You are my preferred PROVIDERS"
5 star rating
Anonymous from Los Angeles, CA on 12/5/2013 and their testimonial is:
"VERY HELPFUL... CAME IN FOR TIRES AND LEFT WITH SOME ADVICE ON THINGS NEEDED FOR A CAR THAT WAS 25 YEARS OLD BUT NEW TO ME... WENT ABOVE AND BEYOND EXPECTATIONS... BEEN USING ONE STOP FOR 20 YEARS... EXCEPTIONAL SERVICE..."
5 star rating
Anonymous from Los Angeles, CA on 11/25/2013 and their testimonial is:
"The people at One Stop are the most soft spoken, kind, and polite bunch of guys you'll ever come across in a auto repair place. My car ended up being longer than expected and they got me a rental car, paid from their own pocket. My car now runs great, but it was the customer service that really set them apart."
5 star rating
Gary O. from Los Angeles, CA on 11/23/2013 and their testimonial is:
"Although it took a few days, understandable due to the age of my 1993 Explorer, excellent job done to diagnose the problem and repair it and get my truck in tip top running order. Also very customer friendly and worked with me to keep the costs down to a most reasonable amount.Also this shop has worked on my '69 Camaro which now runs better than it ever has and I have owned it since '72!Great job One Stop, Thanks!"
5 star rating
Anthony A. from Los Angeles, CA on 11/21/2013 and their testimonial is:
"Narciso took care of me by helping me figure out what I needed to get done being that I couldn't afford to get everything done that day, the job couldn't get done so he helped me with $200 deposit on hertz rental so I can work the next day until work gets done. I know what needs to get done first thanks to Narciso.."
5 star rating
Jose J. from Los Angeles, CA on 11/14/2013 and their testimonial is:
"FAST AN D HONESTNSERVICE AND PLACE DONT TRY TO SELL SERVICE THAT YOU DONTNEED"
5 star rating
Erica C. from Los Angeles, CA on 11/9/2013 and their testimonial is:
"One Stop did it a great job!"
5 star rating
Marisela A. from Los Angeles, CA on 11/8/2013 and their testimonial is:
"I always receive the best customer care at One Stop Auto Care. I am very please with my car and the amount of care my car receives. The timely return on my car is greatly appreciated. Thank you!"
5 star rating
Vanessa B. from Los Angeles, CA on 11/4/2013 and their testimonial is:
"Love this place, AMAZING service!!!"
5 star rating
Shari B. from Los Angeles, CA on 10/30/2013 and their testimonial is:
"Always a pleasure."
5 star rating
Christopher L. from Los Angeles, CA on 10/29/2013 and their testimonial is:
"I've been in twice so far and each time I had great customer service. I was even provided a ride to and from work while my car was worked on. The customer service is great and honest, which takes a way a lot of the stress."
5 star rating
Javier S. from Los Angeles, CA on 10/21/2013 and their testimonial is:
"Always a pleasure dealing with the crew at One Stop."
5 star rating
Joe L. from Los Angeles, CA on 10/13/2013 and their testimonial is:
"Your service was excellent, I am a first time customer and felt a high degree of confidence after dropping my car off and talking with Narciso. They diagnosed the problem and provided feedback and suggestions on the best way to repair the problem, repaired it and the car is working the best it has in a year. Great job to the team at One Stop Auto Care!! I will bring my car back to you."
5 star rating
Marie R. from Los Angeles, CA on 10/7/2013 and their testimonial is:
"Wonderful service as always!"
5 star rating
Vladimir F. from Los Angeles, CA on 10/3/2013 and their testimonial is:
"Excellent Customer Service, Narciso Zepeda the best service advisor ever seen, repair get done quickly and effective, very happy with One Stop Care the way handle repair in my vehicles."
5 star rating
Julien B. from Los Angeles, CA on 9/21/2013 and their testimonial is:
"When you move around a lot, and you mostly bicycle, and your old pick-up truck gets neglected for long periods of time until finally it breaks--or really in any lifestyle--a good mechanic is hard to find. This is a great shop. The mechanics themselves seem to be working in a comfortable, functional, open shop. I might even venture to say that they seem happy, and I know first hand that a happy mechanic produces good work. They charge what any mechanic would charge for parts and labor, but they do good work, they wash your car when they're done, they even put gas in my truck and didn't charge me for it. Their work is guaranteed, and will be taken care of if anything else comes up in time that is related to the work done. The customer service is most definitely geared to have you return, and it works because its nice to be treated like they want your business. So far I have only had my carburetor rebuilt there, and fluids replaced, but my wife has been using them for over a year and we have nothing but good things to say. Give it a whirl if you're tired of being jerked around elsewhere. Doing it on the road.Julien"
5 star rating
Sister Alma G. from Los Angeles, CA on 9/19/2013 and their testimonial is:
"Went above my expectations. Picked up my car from home, picked me up and took me to rent a car (since mine wasn't ready as expected), dropped off my car and took in rental car for me."
5 star rating
Lucy K. from Los Angeles, CA on 9/16/2013 and their testimonial is:
"Fast. Professional."
5 star rating
Sienna B. from Los Angeles, CA on 9/16/2013 and their testimonial is:
"Narcisso was very clear and straightforward about what work needed to be done to my car that day and what could wait, and what would need to be done in the next year or so. No pressure to do anything, but very clear and honest. It was quick and relatively inexpensive. And they washed my car for me! 🙂 Very professional and kind. Highly recommend!"
5 star rating
Jaclyn K. from Los Angeles, CA on 9/3/2013 and their testimonial is:
"One Stop Auto Care was awesome. They offered me the customer and my husband (who was just my ride) a botte of water on one of the hottest days of the year. Narciso was awesome! When he called me to tell me what was wrong with my car and what was needed he explained it to me in human terms, not mechanic terms that no one understands. My car drives like new. I will definetly be a returning customer!"
5 star rating
Alex P. from Los Angeles, CA on 8/26/2013 and their testimonial is:
"Excellent service, attentive to detail and issues with the care, went above and beyond what I asked (without extra charges) and extremely reasonable costs. One Stop deserves the attention it gets as the best auto shop in the area; I will certainly be back again."
5 star rating
Raquel G. from Los Angeles, CA on 8/22/2013 and their testimonial is:
"Great service, friendly staff, and always a job well done."
5 star rating
Shayna M. from Los Angeles, CA on 8/22/2013 and their testimonial is:
"Great service. Friendly team of professionals who explain what they are doing and why it matters."
5 star rating
Anonymous from Los Angeles, CA on 8/22/2013 and their testimonial is:
"Everybody was fantastic. Totally responsive and available and direct."
5 star rating
Brad S. from Los Angeles, CA on 8/18/2013 and their testimonial is:
"My father-in-law's car was stalling and running something terrible. I was referred to One Stop Auto Care by The M Shop - another 5-star establishment in Eagle Rock. The M Shop only works on BMW and Mini's - these guys service almost everything else.Clean shop and office, although very tight on space these guys are organized and keep a tidy house....an important feature; my mantra; a messy shop messy work.I had spoken to Narciso over the phone and he introduced me to their services. Jesse also works the front office and both guys are on-point; professional and clear on their communication. They triaged my families car, fixed the issue, washed and vacuumed the car when they were done. They were also on budget - not the cheapest auto repair services, but reasonable and fair."
5 star rating
Anonymous from Los Angeles, CA on 8/17/2013 and their testimonial is:
"The guys at One Stop are always polite, friendly, and helpful. They are very professional and very clear in communicating the problems and solutions about my car."
5 star rating
Christina F. from Los Angeles, CA on 8/12/2013 and their testimonial is:
"Great service and will defiantly be bringing my vehicle here from now on."
5 star rating
Gary O. from Los Angeles, CA on 8/1/2013 and their testimonial is:
"After my last visit my '69 Chevy Camaro is running the best it has EVER run since I bought it and I bought it in 1972. Definitely runs the best since I had it restored 3 years ago. This One Stop Shop is AWESOME. They take much care and go above and beyond to get your vehicle running right. This is the place to take your ride whether it is a vintage, like mine, or more recent and they are very good on all brands. I highly recommend them!!"
5 star rating
Erika F. from Los Angeles, CA on 7/27/2013 and their testimonial is:
"All staff was extremely helpful, courteous, and professional. They were honest about the work that needed to be completed immediately and what could wait a few months."
5 star rating
Gary O. from Los Angeles, CA on 7/27/2013 and their testimonial is:
"Excellent work on my vintage Camaro. As usual it is running great now and the work done was above and beyond. Attention to detail."
5 star rating
Julia C. from Los Angeles, CA on 7/26/2013 and their testimonial is:
"I am never disappointed here and can trust the staff."
5 star rating
Laura N. from Los Angeles, CA on 7/22/2013 and their testimonial is:
"Thank you!!!"
5 star rating
Chris S. from Los Angeles, CA on 7/21/2013 and their testimonial is:
"Great as usual."
5 star rating
Chris H. from Los Angeles, CA on 7/21/2013 and their testimonial is:
"Great customer service!"
5 star rating
Alison H. from Los Angeles, CA on 7/17/2013 and their testimonial is:
"They do great work don't try to sell you unnecessary services. Same mechanics for years so they really know their stuff. Everyone always so pleasant as well!"
5 star rating
Phil G. from Los Angeles, CA on 7/10/2013 and their testimonial is:
"Jesse was extremely thorough and patient. Sending me photos of all the work he did was a great touch. The invoice was clear and concise, and I feel confident about everything. Definitely will come back if/when I need to!"
5 star rating
Marc L. from Los Angeles, CA on 6/24/2013 and their testimonial is:
"Great service!"
5 star rating
Elizabeth R. from Los Angeles, CA on 6/19/2013 and their testimonial is:
"Its always a pleasure getting my car serviced by Narcisso and the crew. Everyone is so nice and friendly. They make you feel like part of the family. My car is working great like always thanks to the guys. I always look forward to my visits at One Stop. Thanks Gerry and all the staff!!"
5 star rating
Marisela A. from Los Angeles, CA on 6/16/2013 and their testimonial is:
"My experience at One Stop is always excellent. Everybody is customer service focused and sincerely concerned about how their customers are taken care of. I trust the One Stop Team members. Thank you!"
5 star rating
Joe Jr. C. from Los Angeles, CA on 6/7/2013 and their testimonial is:
"Great service."
5 star rating
Anonymous from Los Angeles, CA on 6/6/2013 and their testimonial is:
"Very friendly and knowledgeable! Love the complimentary car wash."
5 star rating
Tron I. from Los Angeles, CA on 6/4/2013 and their testimonial is:
"Got give it to these guys at One Stop Auto! I had my AC replaced by them almost 4 years ago. Fast foward, my AC stopped produce cold air and my warrenty had expired by almost 2 years, it came with a 2 year or 20kwhichever came first. I explained to the owner that the AC actually stop producing cold air almost 3 years ago and I just kept putting it offmy fault. Side note, this vehicle is my camping and beach mobile. One Stop Auto checked out the problem and fixed free of charge. We all know that auto repair shops are hit or miss and very hard to find a good trust worthy one. I would highly recommend these guys for servicing your automobile. Bye the way, my neighbors have been going to them for years. They also offer to shuttle you home after you drop off your car. Tony"
5 star rating
Anonymous from Los Angeles, CA on 6/4/2013 and their testimonial is:
"Great customer service"
5 star rating
Carlos R. from Los Angeles, CA on 5/30/2013 and their testimonial is:
"Great customer services and fast service!"
5 star rating
Anonymous from Los Angeles, CA on 5/23/2013 and their testimonial is:
"One stop is always courteous and helpful. They provide good advice about keeping your car in great shape.last time i took my car in, after the work was done they even washed in inside and out for that extra touch!"
5 star rating
Anonymous from Los Angeles, CA on 5/20/2013 and their testimonial is:
"They are always thorough and don't try to sell you something you don't need."
5 star rating
Anthony A. from Los Angeles, CA on 5/18/2013 and their testimonial is:
"Narciso is always helpful as to what need to be done and what to look for in the next oil change. It truely is a one stop place for me thank you"
5 star rating
Juan M. from Los Angeles, CA on 5/18/2013 and their testimonial is:
"I like this place but the only i dont like is that when some jobs ar done ,abd ask for warranty ,they say : ok dont worry you have two years warranty ,but i dont see it on wrighting and in the other case i bought a new battery ,the battery itself has 3 years warranty but they say (one stop auto)well give you 5 years and i dont see it in wrighting whats the problem?"
5 star rating
Octavio M. from Los Angeles, CA on 5/15/2013 and their testimonial is:
"As always,One Stop Auto Care is very caring and attentive with their car services and super friendly with their customers."
5 star rating
Theodore Z. from Los Angeles, CA on 5/10/2013 and their testimonial is:
"Great service!"
5 star rating
David S. from Los Angeles, CA on 5/10/2013 and their testimonial is:
"Excellent courteous and professional service."
5 star rating
Anonymous from Los Angeles, CA on 5/9/2013 and their testimonial is:
"This is the first auto shop I have been to that I feel I can completely trust what they recommend and the work they perform."
5 star rating
Ralph B. from Los Angeles, CA on 5/6/2013 and their testimonial is:
"Outstanding service and great mechanics that are able to correctly diagnose the issue. The service technicians are great at providing updates and explaining the issue."
5 star rating
Vladimir F. from Los Angeles, CA on 5/3/2013 and their testimonial is:
"Excellent Service, very honest, Narciso he really know everythingA-Z, he explain everything very well, he was willing to help me regarding quote, I'm very happy."
5 star rating
Anonymous from Los Angeles, CA on 4/25/2013 and their testimonial is:
"Staff was friendly and helpful with their recommendations in regards to the available services."
5 star rating
Shari B. from Los Angeles, CA on 4/25/2013 and their testimonial is:
"I couldn't be happier about my experience."
5 star rating
Leticia P. from Los Angeles, CA on 4/24/2013 and their testimonial is:
"Good service and great customer service"
5 star rating
Mark E. from Los Angeles, CA on 4/23/2013 and their testimonial is:
"so, after my last review of One Stop, i received a call from Jerry, the owner. he was very concerned that i had a bad experience on my visit. i explained to him again what happened.he informed me that the gentleman that had given me the bad info, was no longer working there. now, i hate for ANYONE to lose their job but i did feel somewhat validated that what i had been saying was correct. he asked me to come back and give him another try.....so i did.this time, everything was explained to me prior to them starting any work on the car. and they actually got it done much quicker than i thought they would.i picked the car up and everything was good, just like they said.thanks Jerry for making things right! its good to know that there are owners out there that will do the right thing."
5 star rating
Edgar M. from Los Angeles, CA on 4/23/2013 and their testimonial is:
"Always satified with my repairs and time it takes to get car back."
5 star rating
Anonymous from Los Angeles, CA on 4/21/2013 and their testimonial is:
"This was a truly excellent experience. The value was good, and Narciso was wonderful--he explained everything thoroughly, presented me with my options, and didn't try to sell me unnecessary parts or services. Thanks, guys!"
5 star rating
Anonymous from Los Angeles, CA on 4/16/2013 and their testimonial is:
"I have been taking my vehicles to One Stop Auto Care for many years. The service at this repair shop is always great. I like the fact that they guarantee their work and that they offer shuttle service to customers if needed. The staff is great and they make you feel welcome."
5 star rating
Octavio M. from Los Angeles, CA on 4/11/2013 and their testimonial is:
"I am very satisfied with the service and work performance at one stop auto care.everyone at the shop is very professional and customer friendly."
5 star rating
Dorothy M. from Los Angeles, CA on 4/11/2013 and their testimonial is:
"Work was done on time and in a timely manner. I will be calling in a couple of weeks to schedule the follow up maintenance work they recommended"
5 star rating
Robert M. from Los Angeles, CA on 4/11/2013 and their testimonial is:
"There are always a lot of cars at One Stop. They must be good"
5 star rating
Michael F. from Los Angeles, CA on 4/6/2013 and their testimonial is:
"Always excellent service here. I trust them completely and have never been disappointed. They always explain the service and suggest any options. Great guys!"
5 star rating
Anonymous from Los Angeles, CA on 3/29/2013 and their testimonial is:
"I got towed in at 3:30pm and since I don't live anywhere near Eagle Rock I asked if my car could be looked at ASAP. To my surprise, the problem was not only diagnosed but fixed and I was on my way at 5:00pm! I would come back to such great service and friendly staff any day."
5 star rating
Anonymous from Los Angeles, CA on 3/28/2013 and their testimonial is:
"Excellent service at low cost. Took my Volvo for service, the staff was very friendly and knowledgeable; moreover, they diagnosed and performed the service that the dealership had recommended at a 35% savings. I strongly recommend the shop!"
5 star rating
Evangelina C. from Los Angeles, CA on 3/26/2013 and their testimonial is:
"Excellent service!!! Staff are very polite and accommodating...most especially Alberto, Gerry... are very nice and helpful that keep us on coming whenever our cars needs service.. Highly recommendable!!!"
5 star rating
Fritz B. from Los Angeles, CA on 3/25/2013 and their testimonial is:
"One Stop Auto Care does it again. My car broke down and they fixed fast and right. The best thing is piece of mind. Knowing you can trust the work done and the people doing it. I highly recommend One Stop Auto Care. Thanks Narcisso, Thanks Jerry, And Thanks to everyone at One Stop."
5 star rating
Kathy N. from Los Angeles, CA on 3/22/2013 and their testimonial is:
"The guys at One Stop are always polite, courteous and explain you car situation in detail. They also give the customers options, which I appreciate."
5 star rating
Serita R. from Los Angeles, CA on 3/20/2013 and their testimonial is:
"The guys were absolutely wonderful, and super helpful as always!"
5 star rating
Carlos R. from Los Angeles, CA on 3/11/2013 and their testimonial is:
"Fast, great price and friendly services."
5 star rating
Robert M. from Los Angeles, CA on 3/2/2013 and their testimonial is:
"The service is excellent."
5 star rating
Laurie M. from Los Angeles, CA on 2/22/2013 and their testimonial is:
"I have taken my SUV there several times, but this last repair showed the honesty this repair shop offers. My father worked for NAPA for over 30 years and when my car began to leak water he thought it was a repair that would require the dash to be taken apart. One Stop had quoted a cost of approximately $700 - $800, but when they began to take a closer look at the problem they found it to be something much easier and cut the quote in half. They could have easily charged me the original quote and I would have paid it because my father had already prepared me for the cost. How many auto repair companies would do this? They have also done other repairs for me in the past and I have not had to wait long. I would highly recommend them to anyone looking for a reliable place to bring their car for anything from a simple oil change to a major repair. They are terrific!"
5 star rating
Jan G. from Los Angeles, CA on 2/13/2013 and their testimonial is:
"The people who work there are always a joy to deal with and I completely trust their knowledge and expertise."
5 star rating
Maribel Q. from Los Angeles, CA on 2/12/2013 and their testimonial is:
"Thank you for your outstanding service!"
5 star rating
Summer M. from Los Angeles, CA on 2/9/2013 and their testimonial is:
"These guys are awesome. Because I work nearby, they are able to puck my car up if I am unable to bring it in. Price is also right in line with other estimates I received. Definitely recommend this awesome crew."
5 star rating
Ben T. from Los Angeles, CA on 1/31/2013 and their testimonial is:
"Great Staff. Great Service. I've been taking my 1998 Honda Civic here for the past couple of years and these guys have kept her running like a clock. Cecil, or anyone of the staff will always take the time to thoroughly explain any problem andor repair options. They'll even pick you updrop you off if you don't have a ride while your car is in their shop."
5 star rating
Rob R. from Los Angeles, CA on 1/26/2013 and their testimonial is:
"Good people, good service. This is how you want to be treated at a shop. Their prices are on the high end, as others have pointed out, but they're charging for excellent service. In auto repair, cheap does NOT equal good-- you really do get what you pay for. I'm getting my wife's Jeep serviced before a long trip, and saving money won't make me feel better if she gets stranded. I trust One Stop to ensure her safety. Highly recommended."
5 star rating
Elaine V. from Los Angeles, CA on 1/21/2013 and their testimonial is:
"As usual excellent service. Elaine"
5 star rating
Octavio M. from Los Angeles, CA on 1/18/2013 and their testimonial is:
"This is my 3rd visit to One Stop Auto Care.The Service is great.They are very customer friendly.I am very satisfied with their work."
5 star rating
Gabriel C. from Los Angeles, CA on 1/9/2013 and their testimonial is:
"We love taking both of our cars here to get all kinds of service done and they have awesome customer service and are very honest!"
5 star rating
Robert M. from Los Angeles, CA on 1/8/2013 and their testimonial is:
"COURTEOUS AND GOOD SERVICE. S ervice is good both to us as customers and in the quality of work done"
5 star rating
David S. from Los Angeles, CA on 1/8/2013 and their testimonial is:
"Very satisfied."
5 star rating
Ralph B. from Los Angeles, CA on 1/1/2013 and their testimonial is:
"I appreciate everyone at One Stop. Special recognition to Narciso and Eric who worked on my pony. I went in there with a few ideas to the problem but Eric figured it out and got me back on the road. I've been going to one stop for over 20 years and they've never steered me in the wrong direction. Just good honorable people and I know it all starts from Gerry the owner."
5 star rating
Octavio M. from Los Angeles, CA on 12/27/2012 and their testimonial is:
"My experience with One Stop Auto Care was wonderful,They are very friendly and their service is great.Narcisso and every one I came in contact with were very nice and courteous."
5 star rating
Octavio M. from Los Angeles, CA on 12/26/2012 and their testimonial is:
"My experience with One"
5 star rating
Octavio M. from Los Angeles, CA on 12/26/2012 and their testimonial is:
"My experience with One Stop Auto Care was wonderful.They are very friendly and their service is great.Narcisso and everyone I came in contact with were very friendly and courteous."
5 star rating
Garth P. from Los Angeles, CA on 12/23/2012 and their testimonial is:
"Narciso is always the bomb. He give a thorough diagnosis, promptly calls, and gives amazing customer service. I am though a bit concerned about the quality of mechanical work. I just has two oil leeks repaired and my car is still burning oil. I will be calling next week to bring it in for another look."
5 star rating
Alex C. from Los Angeles, CA on 12/14/2012 and their testimonial is:
"The team is great at One Stop - fast, communicative, courteous."
5 star rating
Anonymous from Los Angeles, CA on 12/14/2012 and their testimonial is:
"These guys are the best!! Very trustworthy too they don't try to add xtra services that you. Many times I've been sitting there almost everyone who is dropping/picking up their car knows them--if they weren't reputable we wouldn't be using them!! They've had the same crew for years so usually you'll have the same one working on your car each time you need to bring it in."
5 star rating
Elizabeth R. from Los Angeles, CA on 12/7/2012 and their testimonial is:
"You guys are wonderful!! Narcisso is amazing!!! U go beyond the work expectations. I truly love One Stop 4 all they do!! Terrific service. Customer service is AWESOME!!!!!"
5 star rating
Marisela A. from Los Angeles, CA on 12/4/2012 and their testimonial is:
"I appreciate the excellent customer service from the entire One Stop Team!"
5 star rating
Jay G. from Los Angeles, CA on 12/4/2012 and their testimonial is:
"As always fast efficient and thorough at a reasonable price. I wish all businesses looked after their coutomers the way One Stop does."
5 star rating
Danny J. from Los Angeles, CA on 11/25/2012 and their testimonial is:
"Was very satisfied with service and attention to my vehicle and recommendations. First time customer and look forward to my next visit."
5 star rating
Anonymous from Los Angeles, CA on 11/9/2012 and their testimonial is:
"I took my ancient Honda here when it started to overheat. The service I received was excellent. Everyone in the shop was super friendly and kind to me. Narciso looked over my car and showed me what needed to be changed and gave me honest opinions about what I should/shouldn't fix. I really appreciated his sincerity. I will definitely be returning here, but hopefully not for a long time!"
5 star rating
Amanda P. from Los Angeles, CA on 11/8/2012 and their testimonial is:
"Ive been to dealerships and other shops to get my car serviced, and as a young woman,I have had difficult experiences to say the least. One Stop made my entire experience easy, they were friendly and walked me through every step, so I knew exactly what they were doing, and how it was helping me keep my car running smoothly. I was treated with care and respect. I cant imagine going anywhere else. I would recommend them to everyone."
5 star rating
Tina C. from Los Angeles, CA on 11/7/2012 and their testimonial is:
"Have Been Taking My Car To One Stop Auto Care ... For Years Just When The Car Needs Some TLC Which Is Not That Often ? Why? They Do Such A Great Job That They Only Send Me A E- Mail We Have Not Seen You In A While My Car Is Eleven Years Old"
5 star rating
Shari B. from Los Angeles, CA on 10/27/2012 and their testimonial is:
"This place is amazing! The people are very helpful and informative. I thoroughly enjoyed feeling like I wasn't getting ripped off. This is my new go-to spot in Eagle Rock."
5 star rating
Morine R. from Los Angeles, CA on 10/27/2012 and their testimonial is:
"Extremely pleased with the personal and service although it was much more than I expected. they were very helpful."
5 star rating
Gary W. from Los Angeles, CA on 10/25/2012 and their testimonial is:
"Thorough, knowledgeable, clean organized shop, fair pricing, work was done quickly, service manager Narciso communicated with me through the whole process. I'd recommend OneStop to everyone!"
5 star rating
Elise E. from Los Angeles, CA on 10/15/2012 and their testimonial is:
"I will tow my car from wherever I might break down or drive from a long way to have THEM work on my car! I live almost an hour away in Simi Valley and I go to the Eagle Rock area to have them take care of my old but still plugging away baby. :)"
5 star rating
William P. from Los Angeles, CA on 10/5/2012 and their testimonial is:
"Second time there. pricey, but well worth it. reliable and trustworthy. easy to talk to, etc. no bs. narciso was extremely helpful."
5 star rating
Elaine V. from Los Angeles, CA on 9/16/2012 and their testimonial is:
"Always great and prompt service and they make me feel like family . Thank you,Elaine."
5 star rating
Jose J. from Los Angeles, CA on 9/11/2012 and their testimonial is:
"MAKES ME FEEL SECURE KNWING THAT MY CAR IS WELL TAKE CARE AND DONT NEED TO PURCHASE SERVICE THAT I DONT NEED ... WELL JOB GUYS!"
5 star rating
Johnny S. from Los Angeles, CA on 9/10/2012 and their testimonial is:
"I and my wife are very happy with the service I have received on my Chrysler Sebring. Thank you all again!"
5 star rating
Charlene W. from Los Angeles, CA on 9/10/2012 and their testimonial is:
"I needed my vehicle fixed ASAP, had a job on Sunday. One Stop Auto took my vehicle in at 12:30 on a Saturday and had it fixed and ready to go by 3:00 the same day. The customer service I received was exceptional, thanks Gerry and the guys for a job well done. You have a customer for life."
5 star rating
Serita R. from Los Angeles, CA on 9/9/2012 and their testimonial is:
"Everyone here is so kind and helpful. Anytime I go in they always go over everything in a way that I can actually understand what they're talking about. They do really good work, and their prices are actually reasonable which is lovely."
5 star rating
Emma B. from Los Angeles, CA on 9/7/2012 and their testimonial is:
"Always friendly, helpful and thorough! I've been bringing my car here for the past 2 years."
5 star rating
Marie S. from Los Angeles, CA on 9/2/2012 and their testimonial is:
"I recently switched to One Stop Auto, and I've been extremely happy with my experience there. My first visit was a big one (after putting off several major repairs for more than a year), and was ill-timed right before a road trip. When the repairs proved too numerous to happen in time for my trip, One Stop Auto rented a comparably-sized SUV for me to use for the duration of my trip. I returned to a repaired/cleaned/detailed car, and they even offered to pick me up at the rental place. They are thorough and straightforward, and they don't talk down to anyone. I am very happy with their service, and have already referred several friends and coworkers as well!"
5 star rating
Jennifer L. from Los Angeles, CA on 8/14/2012 and their testimonial is:
"I blew a tire on the freeway and found this place with my GPS and they were beyond helpful. They gave me a more than fair price on my run flats; they could have taken advantage of my situation being that I was stuck. They had me in and out with 2 new tires in 45 mins. I will use them again and would recommend them to anyone who needs work done."
5 star rating
David A. from Los Angeles, CA on 8/13/2012 and their testimonial is:
"Excellent service. Very nice people. A little pricey."
5 star rating
Eva B. from Los Angeles, CA on 8/12/2012 and their testimonial is:
"Billed as quoted. Done in 1.5 hours. Able to get an apt 2 days after I called."
5 star rating
Cari G. from Los Angeles, CA on 8/11/2012 and their testimonial is:
"Julio is always professional and friendly. The rest of your staff is on point. Your service is expedient and fairly priced. Your perks of washing the vehicle and providing transportation is so great. It's hard to find a good overall auto service. I'm glad I did and thank you for providing the public the way we need to be serviced."
5 star rating
Scott M. from Los Angeles, CA on 8/2/2012 and their testimonial is:
"Called for a flat fix and tire rotation and they fit me right in. Added a brake adjustment when I got there, no problem. One hour later they were done. They had diagnosed many other problems- rotting tired, dry belt, leaking shocks, etc but ere was absolutely NO sales pitch. I wasn't even sure if they offered those services until I asked. They typed up a list of the issues and offered to send a quote by email. I really appreciated the no pressure environment and the time to go home and do my own research on the repairs and their prices."
5 star rating
Tina C. from Los Angeles, CA on 7/31/2012 and their testimonial is:
"HI ENERYONE FROM LA I HAVE ENJOYED COMMING HERE FOR YEARS, I HAVE A VERY OLD CAR 1997 IT WAS MY MOMS AND THANKS TO ONE STOP AUTO CARE IT WILL PROBABLY OUT LIVE ANOTHER TEN YEARS."
5 star rating
Anonymous from Los Angeles, CA on 7/26/2012 and their testimonial is:
"GREAT CUSTOMER SERVICE. WOULD RECOMMEND TO ALL MY FRIENDS."
5 star rating
Bob S. from Los Angeles, CA on 7/24/2012 and their testimonial is:
"I tease with Narciso telling him that One Stop is the only place I can go with a coupon for an oil change and it ends up costing me $1000.00. I am always very pleased with your service and quality of work. While I think you're priced a bit high, I must admit that you beat another place where I had gotten an estimate for my air conditioning repair. It's nice to have cold air in my car again. Thank You!"
5 star rating
Rick G. from Los Angeles, CA on 7/2/2012 and their testimonial is:
"I really appreciate that i have a group of good, fast and concerned mechanics close by."
5 star rating
Michael L. from Los Angeles, CA on 6/22/2012 and their testimonial is:
"I have referred many people to the guys at One Stop. That have not let me down. Michael"
5 star rating
Elaine V. from Los Angeles, CA on 6/21/2012 and their testimonial is:
"I thoroughly appreciate the continuous and accurate record keeping on both my cars along with reminders for service. I also appreciate the rapid pick ups and rides home and feel like they are family. Elaine"
5 star rating
Fillipe P. from Los Angeles, CA on 6/21/2012 and their testimonial is:
"Customer service was great, friendly, and quick."
5 star rating
Edgar M. from Los Angeles, CA on 6/17/2012 and their testimonial is:
"Its my second time coming back to One Stop auto care. I had the belts changed and the head gasket replaced. It took about 2 hours for it to be done. When I got my car back not only did they check and fill all the liquid levels, they washed my car and dressed the tires."
5 star rating
Trevor F. from Los Angeles, CA on 6/10/2012 and their testimonial is:
"Got my 2008 prius serviced. they gave me a free tire rotation, car wash and tire repair. always honest, always fair and always quality. Thanks one stop auto!"
5 star rating
Anonymous from Los Angeles, CA on 6/6/2012 and their testimonial is:
"Excellent service and very convenient! My car was worked on and I was givrn a ride to work and my car was dropped off to mr at work after the service was done. Will definatley return."
5 star rating
Eduardo S. from Los Angeles, CA on 5/29/2012 and their testimonial is:
"Very fast and on schedule: promised on one hour and delivered on one hour"
5 star rating
Frank M. from Los Angeles, CA on 5/23/2012 and their testimonial is:
"Aside from the friendly atmosphere, One Stop is great at keeping track of my vehicles maintenance records.They remind me of what service needs to be completed and suggest other services to keep my cars running great. They remind me via text and emails which is great since I always have my cell phone with me."
5 star rating
Rick P. from Los Angeles, CA on 5/21/2012 and their testimonial is:
"This shop is top notch and always takes care of my needs in an expedient and caring way. They are always open to discussion will explain the process about what they are doing to fix your cars problem. The best experience I have ever had with auto maintenance and repair."
5 star rating
Anonymous from Los Angeles, CA on 5/20/2012 and their testimonial is:
"Great service , great people , that simple"
5 star rating
Anonymous from Los Angeles, CA on 5/16/2012 and their testimonial is:
"One Stop is a great place that offers excellent service and gets the job done in a timely manner. It is conveniently located in Eagle Rock."
5 star rating
Brian M. from Los Angeles, CA on 5/15/2012 and their testimonial is:
"I've been in to see Narciso twice now and both times were really smooth and easy and the jobs were done well and quick! I really appreciated the on paper estimate he presented me with each time so I could look over and make sure it matched what he had said on the phone and both times they did and it was nice to see exactly what I was paying for. I really appreciate the free car shuttle back to my house each time as well. The customer service is great and they haven't tried to push sales or other repairs on me but gladly let me know what maintenance may be needed for a car my age and they do a good inspection of the whole car each time. I'd go to them again!"
5 star rating
Christelle F. from Los Angeles, CA on 5/6/2012 and their testimonial is:
"Was fixed 24 hours after I called: Very efficient as always and!"
5 star rating
Patricia A. from Los Angeles, CA on 5/1/2012 and their testimonial is:
"I am extremely happy with the service I received at One Stop Auto Care. My front and rear brakes were totally at the bare metal. Their swift hands and gentle care transformed my Kia. Narciso is fantastic! He informed me of a leak in the power steering line and in Kia's oil pan gasket. He eased my concerns and said it's due to normal wear and tear and that I could wait to get that done. Stop in - One Stop Auto Care, your car will receive Royal Treatment."
5 star rating
Lorraine H. from Los Angeles, CA on 4/26/2012 and their testimonial is:
"I made the mistake of waiting too long before fixing issues with my car, and came to One Stop with quite a few issues going on. They did a full check up on my car and took the time to actually explain what they had found wrong with it. Definitely trust them and highly recommend taking your car here!"
5 star rating
William P. from Los Angeles, CA on 4/16/2012 and their testimonial is:
"Very professional, fast and excellent service. Also, handled small followup problem with no problem. Would definitely recommend."
5 star rating
Peter G. from Los Angeles, CA on 4/11/2012 and their testimonial is:
"Honest, friendly, and quick service as well as a carwash!"
5 star rating
Wesley M. from Los Angeles, CA on 4/9/2012 and their testimonial is:
"I've taken my new Honda (now 2 years old) to One Stop since I bought it rather than going to the dealer. I'm always satisfied with the quality of work as well as the care and attention. Not once have they suggested work that seemed like it shouldn't be necessary or charged excessively. Their 4 oil changes for $59.95 is a great deal!"
5 star rating
Chris B. from Los Angeles, CA on 3/26/2012 and their testimonial is:
"I took my car in to OSAC today. I drive a 2010 Mazda3. I haven't had any maintenance except regular oil changes done on it since I bought it in 2009. I thought it had brake problems, and possibly engine trouble. But OSAC said everything looked great and did not charge me for any more work except a 4 wheel alignment which I did know I needed I got treated like royalty. Jerry, the owner, drove me back to my house, and he picked me up when my car was ready I live in Glendale. Not only did they not add expensive repairs, but they washed my car insideout, and vacuumed the interior it really needed it too! Didn't charge me a dime for this. I will definitely be taking my car back here on a regular basis."
5 star rating
Mike N. from Los Angeles, CA on 3/25/2012 and their testimonial is:
"These guys are very friendly. They do great work! Thanks one stop. Hope to see you soon ...... But not to soon"
5 star rating
Saul M. from Los Angeles, CA on 3/24/2012 and their testimonial is:
"I like this place, they weren't pushy on the need to fix other issues. They fixed my 14 year old car so that it passed the smog check and it doesn't smoke when I turn it on."
5 star rating
Frank M. from Los Angeles, CA on 3/23/2012 and their testimonial is:
"I had gone in for my oil change after receiving my e-mail notification. They're very close in predicting when my car needs an oil change. As always, they do a thorough job and they notified me that a hose was leaking. I told them to call me when they received the hose and they tool care of the repair in under an hour. The staff is always helpful and the owners are usually around to greet you and ask how the service has been. I highly recommend One Stop Auto Care!"
5 star rating
Jess R. from Los Angeles, CA on 3/23/2012 and their testimonial is:
"LOVE.Awhile ago, a friend of mine was driving my car while I was working on set. A tire TOTALLY blew out. I did some research from my phone on where I should send her for a new tire, and picked One Stop based on Yelp reviews. I called ahead and explained the situation, told that a friend would be bringing in the car with my credit card, and they were really amazing. I decided just to get 4 new tires, and my friend told me they were really sweet with her, and worked quick! She was in and out in almost no time, and went back to driving around LA.Fast forward to last week, I needed to drive my fiancs car up to Monterey for a friends wedding. There had been a nail in the tire for forever, and was a continuous slow leak. I pulled up bright and early to see if they could fix it. $20 later and in almost no time, and with topped off fluids I was on my way!!Every interaction I've had here has been just amazing. I feel so lucky to have them in my neighborhood. The staff is all great too, they all joke around with you but still conduct themselves in a professional manner. Love them! And I hope to see them at my next roller derby game. ;"
5 star rating
Nic R. from Los Angeles, CA on 3/21/2012 and their testimonial is:
"These guys are awesome. Above and beyond the service one is used to from neighborhood shops."
5 star rating
David L. from Los Angeles, CA on 3/15/2012 and their testimonial is:
"My wife's SUV needed a new radiator. The dealer wanted to charge us about $200 more than ONE STOP AUTO. We ended up having the work done at ONE STOP AUTO. We were than happy with the work. 5 stars all the way."
5 star rating
Anonymous from Los Angeles, CA on 3/13/2012 and their testimonial is:
"The work was excellent. The quality was good and the overall experience was great. This shop is one of the best ones"
5 star rating
Lora L. from Los Angeles, CA on 3/12/2012 and their testimonial is:
"Thank you One Stop for always giving Five Star service. It's nice to be treated so nicely and to be remembered every time I bring my car here. Gerry and his team do a great job consistently! I never hesitate to refer them to people!"
5 star rating
Fritz B. from Los Angeles, CA on 3/12/2012 and their testimonial is:
"I took my Isuzu in because i needed transmission work. Which meant it would be a bog job and an investment for me. I knew I could count on One Stop Auto Care to get the job done right. I had a little trouble afterwards and they took care of it right away. They are always accommodating and offer the best customer service of any shop I've ever dealt with. It took me a long time, but I can finally say, I have a mechanic (shop)."
5 star rating
Jl S. from Los Angeles, CA on 3/7/2012 and their testimonial is:
"In my hood and the nicest people to deal with. I have sent two people to them, and they are now hooked. What ever you need they will deal with."
5 star rating
Monica G. from Los Angeles, CA on 2/24/2012 and their testimonial is:
"I've been going to see Jerry for years. I think I'm on my third car with him. As a woman who knows nothing about cars, I needed to find someone who was honest with me, did good work at a good price. Jerry is all of those things. I drive in from WeHo to see him because its not worth figuring out if someone is taking me to the cleaners.I think his prices are competitive and I've never had to worry about his quality. I read other reviews that said they felt he overcharged; while I can't speak to those situations, it has not been my experience of Jerry in all these years.I find him to be a hard working small business owner who goes above and beyond for a Mom and Pop operation and tries to offer stuff you find in corporate auto repair places.Narciso and Beto are awesome!"
5 star rating
Mike E. from Los Angeles, CA on 2/14/2012 and their testimonial is:
"Team One Stop were super amazing friendly!!! I just drove in with no appointment, no review check and Alberto got me a great deal with tire balancing on my Truck. After the job was done, Christian gave me an advice about some parts that i needed to replace and take care of, which was really great because im not a mechanic and i did appreciated him for letting me know. No pressure there! After an hour leaving the shop, I noticed that i also needed an alignment. So since its in my hood, I came back to have them do the job. While i wait in their lobby, I had a friendly conversation with Narciso and Gerry. They made me feel like im in my own garage! f'n awesome peeps, i tell you that!! guaranteed im taking my truck back to One Stop for my next maintenance. Its like a my garage away from home : Thanks Fellas!! Keep up the great work!! AAAAAAAA"
5 star rating
Johnny S. from Los Angeles, CA on 2/7/2012 and their testimonial is:
"Hello, I would like to say that I get excellent service for my chrysler Sebring, Narcisso is always helpful and the owner takes time to tell me hello. Thank You, Johnny Saldana"
5 star rating
Dan J. from Los Angeles, CA on 1/27/2012 and their testimonial is:
"The team at One Stop has worked on my truck twice in the last year and they did a great job both times. I feel like they are being straight with me with diagnosis and they don't add in hidden charges last minute. They get the work done quickly and they cut me some slack with payment options. Good folks all around."
5 star rating
Janice L. from Los Angeles, CA on 1/20/2012 and their testimonial is:
"Been here a few times, and always great service. They're trustworthy, feel like my car is in really good hands and not getting ripped off. Always a great experience."
5 star rating
John C. from Los Angeles, CA on 1/6/2012 and their testimonial is:
"Thanks for taking us last-minute, giving recommendations and reasons for each service, and professionalism always. We truly appreciate you all!"
5 star rating
Anonymous from Los Angeles, CA on 1/6/2012 and their testimonial is:
"Went in for my normal oil change, air filter and a couple of other things. I was met with professionalism and great customer service as usual. All was repaired properly, diagnosis of other things was a bit expensive I thought but will be credited when service is complete which is good. When I left my car wasn't functioning properly and after bringing it to their attention, they fixed it so I can drive away and followed up the following working day with a solution. Overall satisfied..."
5 star rating
Michael A. from Los Angeles, CA on 1/5/2012 and their testimonial is:
"Fast, friendly and easy to deal with. Pricing is good compared to dealer (Jeep). You can access your repair history online. They use email to confirm scheduled appointments and make recommendations for service at regular intervals."
5 star rating
Anonymous from Los Angeles, CA on 1/3/2012 and their testimonial is:
"This is my second time going to One-Stop after having been introduced to it via their Groupon. Both times I have gone, they have been exceptionally helpful and reliable. Narcisso is great to deal with."
5 star rating
Julio C. from Los Angeles, CA on 12/2/2011 and their testimonial is:
"I WAS WELL NOTIFIED ON ALL WORK BEING DONE. NARSISO WAS AN EXCELLENT PERSON DEAL SEAL WTH, HE WAS NERY PROFEDIONAL !!!!! I WAS VERY HAPPY WITH ALL THE WORK THAT WAS DONE ! ON A SAD NOTE-THE EVENINING I PICKED UP THE VEHICLE WE HAD VERY STONG WIND STORMS, A TREE BROKE IN HALF AND FELL 80 FEET AND LANDED DIRECTLY ON TOP OF THE VEHICLE, AND WAS TOTALED, AND I JUST PAID $4,200.00 FOR SERVICE AND FILLED THE GAS TANK $92.50 -$4,300.00 TOTAL. BUT I WAS STILL VERY SATISFIED WITH MY SERVICE !"
5 star rating
Anonymous from Los Angeles, CA on 11/29/2011 and their testimonial is:
"Thoughtful and courteous. Best explanations of the service needed. Kept in touch and described the service rendered over two days."
5 star rating
Chris S. from Los Angeles, CA on 11/19/2011 and their testimonial is:
"I'm an auto enthusiast with hardly any time to work on my car. As a fan of automobiles, I like having good maintenance done to my cars. I've been to several places to handle my maintenance services and 1Stop in Eagle Rock is by far the best experience I have ever had. This place isn't just for oil changes either. Now I'll be ready for the track."
5 star rating
Mario O. from Los Angeles, CA on 11/9/2011 and their testimonial is:
"I've been taking my car here when there is major car issues, and the staff is friendly and professional. Narciso has assisted me the times i went and he delivered world class customer service. One stop auto care provided a shuttle ride to my house and back to the shop when the car is ready. My car is healthy, because of this shop and i'am a happy client."
5 star rating
Johnny S. from Los Angeles, CA on 11/1/2011 and their testimonial is:
"Hello, I would like to say your shop has done an excellent job to service our Chrysler Sebring. Narcisso and your staff are excellent and I would like to say thank you to all of you and we will continue to use your company to service both of our vehicles. Thank You, Johnny Saldaa"
5 star rating
Elaine V. from Los Angeles, CA on 10/28/2011 and their testimonial is:
"Narciso always provides superb service,and all the staff are helpful and friendly. I never have problems afterwards. Thank You."
5 star rating
Gabriel P. from Los Angeles, CA on 10/26/2011 and their testimonial is:
"I want to say thank you to the whole team at One stop. They are very professional, friendly and patient. They took. The time to explain the entire repair processes. Also his to prevent this kind of break down in the future. We revived our care in great condition. Thank you Gerry."
5 star rating
Manny G. from Los Angeles, CA on 10/20/2011 and their testimonial is:
"This has to be one of the best car repair shop in L.A. I had a check engine ligth on my 2001 golf Narciso show me evrey thing that was wrong with my car price was fair he work with me and it was fast and clean there customer service is the best I will keep doing buisness with them thank you Narciso"
5 star rating
Janice L. from Los Angeles, CA on 10/11/2011 and their testimonial is:
"Great, friendly service as usual. :)"
5 star rating
Christopher G. from Los Angeles, CA on 10/10/2011 and their testimonial is:
"The service that one stop provided was excelent. They did not take a long time to give me the results of the diagnostics test like other places that i've taken my car before. They explain in detail what exactly was wrong with my car and showed me where he problems were occuring and what they were going to do to fix them. The next time I have car problems, I am going to take my car to one stop to get serviced. Thank you all very much."
5 star rating
Anonymous from Los Angeles, CA on 10/7/2011 and their testimonial is:
"Excellent work, done on the same day I called and with a rebate on the parts. It feels like I have a new car again!"
5 star rating
Mike S. from Los Angeles, CA on 10/5/2011 and their testimonial is:
"Have taken my car here for almost 2 years now. Always do a great job 🙂 Highly recommended!"
5 star rating
Jerry G. from Los Angeles, CA on 9/30/2011 and their testimonial is:
"Took care of the problem with my electrical system. Provided transportation to and from my home which was very helpful."
5 star rating
Michael F. from Los Angeles, CA on 9/30/2011 and their testimonial is:
"I was on the internet looking for a shop to do my scheduled 100K service on my 2002 Trailblazer. One Stop came up and I decided to give them a chance; previously I had always used the Chevy dealer. The staff was extremely courteous and helpful. They did excellent work, even giving me a break on the price, even paying for my rental car. Narciso Zepeda, my service advisor, went out of his way to make my experience as unstressfull as possible. Highly recommended!"
5 star rating
Anonymous from Los Angeles, CA on 9/27/2011 and their testimonial is:
"My very sick car is now very healthy. Thanks"
5 star rating
Howard K. from Los Angeles, CA on 9/12/2011 and their testimonial is:
"Last year, One Stop did a lot of work on my car including the replacement of a large part of my air conditioning system. The work included, at the time, a 12 month12,000 mile warranty. Fast forward 10 months and 14,000 miles later and the air conditioning stopped working on one of the hottest days of the year at the beginning of September! Assuming it would be an easy fix, I took the car to a service station close to my work. I hoped it would just need freon or a screw came off or something else automobile repair-y. Instead, I was told the car needed a new compressor, condensor, and expansion valve to the tune of about a thousand bucks. Arghhhhhhh!!!! I couldn't afford it so got my car and drove away feeling very bummed out.Because I have the worst memory in the world I couldn't completely remember exactly when One Stop had done the work on my car. Their website said they had a 24 month24K mile warranty. It took me about an hour to find the receipt at home and was distraught to see that it was out of warranty. Like I said, at the time I had the repairs done, it was a 1212 warranty. Since I had nothing to lose I decided to call One Stop anyway.So the following morning I called them and spoke to Narciso. Without batting an eyelash, he told me it was under warranty meaning they were honoring a warranty I didn't even have. Instead, they were honoring the warranty for current repairs. They found that the car needed the same repairs as the service station had reported to me. In addition to honoring a warranty that they didn't have to, they picked up the cost of the car rental. Their customer service is impeccable and they were in close contact with me to keep me up to date on progress of the repair. One Stop may be more expensive than other auto repair shops, but you definitely get what you pay for."
5 star rating
Margaret F. from Los Angeles, CA on 7/29/2011 and their testimonial is:
"What a way to start a day! Found out I had a nail in one of my tires and drove up to the nearest place which happen to be One Stop Auto Care. I do remember seeing commercials for this place on cable television so figured it should be a good place. They removed the nail and repaired my tire almost instantaneously! Gerry was great! It was the best auto service I have ever received! 2 thumbs WAY up! Gotta give them a try! I will be a repeat customer! :"
5 star rating
Sienna B. from Los Angeles, CA on 7/18/2011 and their testimonial is:
"I've never been more satisfied and delighted after getting my car fixed. Narciso was very friendly, helpful and straightforward with what I needed to get fixed on my car and even what repairs I could afford to wait on. I didn't feel pressured at all.They have a 4 oil changes for $59.95 deal, which is a GREAT. Plus, they even washed my car for free! How could it get any better? I drove out of the parking lot feeling like I was driving a new car.I 100% recommend One Stop Auto. I don't even live in Eagle Rock any more, but I will definitely be making the drive in order to get such great service."
5 star rating
Mandi M. from Los Angeles, CA on 7/7/2011 and their testimonial is:
"I bought two of the Groupon deal for them for the oil changes. My first visit was smooth and pretty quick and they were very nice and gave me a nice little gift back for the holiday.Just went in for my second oil change and again they were SO nice, didn't talk to me like I was some idiot girl, turned out I needed new tires which I kiiinda suspected going in and they were very clear and straightforward about my options and time frame since I couldn't afford all four and were totally cool about me coming back in a few weeks... Until we noticed the bulge on my front tire and he still said it was fine to wait a few weeks but that I shouldn't go on any trips because it could burst when it's that warm for that long... Since I have TWO coming up in the next two weeks I decided to at least replace the worst two now. And in them replacing them they discovered that there were these locks on my wheels that I didn't even know I had and apparently the previous owner failed to give me the key to which means that if I HAD gotten a flat I would have been SCREWED we searched all over my car and found nothing. They managed to get the locks off without ruining them even! and I will head back there when I can save up for the other two tires.They are certainly not the closest place to me but I will go back there since they have been so helpful, honest, respectful and fair.AND they had it done SO fast."
5 star rating
Dawna G. from Los Angeles, CA on 6/17/2011 and their testimonial is:
"The customer service here is as good as it gets! We first came here after buying a Groupon for an oil change. They were so nice that we came back to get our breaks taken care of. First, they offered us a ride home in their courtesy shuttle while they worked on our car, then came to pick us back up. I had never had a car shop do that before, so I thought that was pretty cool.That night the brakes started smoking, and the peddle was stuck so we took it back as soon as they opened and again they were great, took the car right in, offered us a ride again. At the end of the day we thought we were good to go. But almost as soon as we left the brakes started smoking again. So we called the guys and they told us to come right back. We did, and again they were gracious and apologetic. They got us a rental, and sent us on our way for the weekend. They kept all day Monday and pretty much replaced everything to do with the brakes. So we got the car on Tuesday and sure enough we got a few miles from the shop, and there it was again. Honestly, if they hadn't been so good to us every chance they could have by this point, I would have lost it. But as soon as I called, they were like ok come back we'll get it taken care of. When we arrived they had another rental waiting for us and we're incredibly nice for people who were doing an extra week of work on a car.In the end, after many extra hours and on their part they figured it out the problem and the brakes work perfectly. Everyone could not have been nicer or more professional, even when they were obviously frustrated with our brake mystery. I don't know if we would have been treated as well by any other shop. After reading the other reviews I don't care if they're not the cheapest shop in town, their customer service is the best I've experienced with any business in a long time. Its worth it to be treated well and to know that your car is well taken care of safe. I highly recommend One Stop Auto Care!"
5 star rating
Sean C. from Los Angeles, CA on 5/7/2011 and their testimonial is:
"Came here after reading some Yelp reviews. Gerry and Narciso were amazing and very friendly!First of all I didn't have an appointment and Narciso was up-front letting me know how long it would take for me to drop in on a Saturday morning. His estimate was spot on!My intent was to get a brake fluid flush w replacement and an oil change. They did a strip test to see if I actually needed a brake fluid replacement and it came back negative, so I really only needed an oil change.Gerry was a great fellow to talk with throughout my waiting time and gave me some complimentary information on tire wear, ABS functions and answered questions about cars in general I'd been wanting to ask for some time. With a friendly smile and fantastic attitude Gerry made the hour I waited a both pleasant and informative.Narciso gave me a detailed description of work that my car could use alignment, tire replacement, etc. with pricing breakdown but DID NOT force it on me. He was helpful and answered my questions, inviting me to come back when and if I feel I would like to have the repairs done that he recommended. This was a pleasure given some experiences I've had where they give you the whole shpeel, I can't let you leave here, it's a safety hazard! Narciso simply let me know what could benefit my car and left the decision to me.I highly recommend One Stop Auto Care and look forward to coming back when and if I need more service done. Thanks guys!"
5 star rating
Trevor F. from Los Angeles, CA on 2/5/2011 and their testimonial is:
"Great service! Every employee is really helpful and honest. They've do a great job on both our cars. Reasonable prices."
5 star rating
Brendan M. from Los Angeles, CA on 10/29/2010 and their testimonial is:
"These guys really took care of me twice, and then took care of my friend who drove up to Glendale and had her brakes start to fail on the way. They are: Kind, friendly. They explain everything. Kindness and politness go a long way in this world, especially when you're dealing with stressed out people whose cars aren't working--these guys are just great."
5 star rating
Jason J. from Los Angeles, CA on 10/20/2010 and their testimonial is:
"LOVE LOVE LOVE these guys. First time here and came with the Groupon coupon. It took a few weeks to get an appointment with them but it was totally worth the wait. Not only did they change my oil, they took care of a ton of other small issues with my car for an incredibly reasonable rate. This place is so good I am definitely sending my girlfriend here because I know they will take good care of her.I spent a long time talking to the owner and it is really clear that even though they are overwhelmed with all the people coming in from the Groupon deal they are doing everything they can to keep their customer service top notch. Note: They didn't have wifi in the waiting area but promised it would be up and running soon so bring a laptop next time if you have time to kill while they fix up your ride. Thanks One Stop Auto!!"
5 star rating
Alicia H. from Los Angeles, CA on 9/3/2010 and their testimonial is:
"OMG I got the best service. They did an awesome job on my car and kept in touch with me the whole time on the progress. It was a totally painless process to get my car fixed. They even washed my car!Today I got a call asking how my car was running. I got It back a week ago. What awesome customer service.I will recommend One Stop to anyone who will listen. They have pretty good coupons on their site as well."
5 star rating
Teresa H. from Los Angeles, CA on 7/28/2010 and their testimonial is:
"A full chiropractic service and foot massage for Yaris by some real nice fellows. They didn't charge me for simple check-up stuff and checked in with me for all additional work. Even offered me a bottle of water on a sweltering day. Yaris and I left two happy ladies."
5 star rating
Angela M. from Los Angeles, CA on 4/9/2010 and their testimonial is:
"I originally took my car here based on the good reviews and I need to say THANKS!!I will never take my car to anyone else. And I would recommend this place to everyone.I went to them to re-build my engine, not only did they do a good job, but they also gave me a 2 year warranty! This week I needed a tune-up and a new fuelidle sensor. It took longer than they thought, so they paid for a rental car for me for 2 days and when I picked up my car it was washed warms my little heartThe other great thing is that they are always happy to pick me up at my house or give me a ride home when I drop my car off. So it makes it stress free.Sign-up for the mailing list and they send you coupons in the mail too!"
5 star rating
Jay G. from Los Angeles, CA on 3/19/2010 and their testimonial is:
"What a great service. I had several issues with other service stations trying to convince me to do work that wasn't necessary. One Stop reviewed a list of things that were recommended by other shops and only recommended one in four for my car. They also honor their warranties without question, service is done quickly and correctly the first time and prices are very reasonable. On top of that they always wash and clean the car before returning it!"
5 star rating
Maria B. from Los Angeles, CA on 12/1/2009 and their testimonial is:
"Narciso changed my tire and - washed and vaccumed my car- from what the other review says- this must be normal! Anyways, much better service and better feeling than other places- organized, knowledgeable- explained what was wrong- and friendly."
5 star rating
Jason S. from Los Angeles, CA on 11/22/2009 and their testimonial is:
"I too was highly impressed with the service I received at One Stop... I have a Mazda Protege that I've babied it's entire life. I know, it's a Protege, but hey, it was my first new car!So, I needed a transmission flush on my manual transmission and a brake fluid flush, as I had just put new brakes on the car myself. They took me right away, did the jobs I asked of them, and even reviewed my entire car at no additional charge. They told me of a couple of issues that I was already aware of, and as the first poster mentioned, even washed my car! Very honest vibe here. I generally don't let anyone work on my vehicles, but these guys will definitely get the call again when it's time to replace my shocks and struts."

Tyler Russell
Tyler Russell
13:49 18 May 18
I had a very positive experience at this location. Highly professional folks who help throughout the whole process. I will definitely go back to this place.
Johupp
Johupp
09:49 14 Mar 18
The guys here at One Stop went above and beyond with the service to my car. I had an appointment that I was 30 mins early for and they were happy to accept my car. Not only did they replace my ball joint, do an alignment, and patch a tire, but they also provided me a ride just up the road to work, took my payment over the phone, and drove my car up the road to my work so I didn't have to walk a couple miles in the rain. Definitely a shop I'll be bringing my car to in the future!
Alan Fisher
Alan Fisher
04:09 29 May 18
Very nice owner and workers. I visit a lot of mechanics and these guys always kind and helpful.
Phillip Chavez
Phillip Chavez
15:48 06 Jun 18
Great customer service along with great prices. Staff is super friendly and very helpful.
Philip Weaver
Philip Weaver
13:32 15 May 18
Walter helped me few times on my car repairs he is a good mechanic and very honest guy I recommend him very highly
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